Lead Compliance Analyst - PGO NERC Compliance

Duke Energy•Lake Mary, FL

About The Position

This is the fourth level in the Compliance Analyst classification hierarchy. The role provides leadership and direction to the NERC compliance program or other Enterprise compliance programs, manages work across multiple areas of specialization with minimal supervision, and develops solutions and takes action to resolve issues. The position balances Duke Energy’s internal and external regulatory compliance requirements with business needs and represents Duke Energy in industry working groups and taskforces to share and learn best practices. The Lead Compliance Analyst leads audit preparation and response, develops technical solutions for new standards, and coordinates complex problem solving across regions. The role monitors and validates operational compliance controls, identifies and resolves compliance gaps, develops training, and leads or participates in causal analysis and corrective actions. It also provides technical and organizational leadership for complex compliance projects, including implementation of new standards, project updates, funding oversight, and escalation of issues. The position acts as a subject matter expert and liaison to internal business areas, utilities, auditors, and industry experts. Work is performed in an office environment with some travel and visits to field locations; after onboarding, work may take place at various field locations as needed. Field employees must live within a reasonable daily commute of their assigned work location. Travel is estimated at 5–15%.

Requirements

Bachelor’s degree in Economics, Finance, Computer Information Systems, Cybersecurity, Computer Science, Accounting, Engineering, Business, or another related field, plus six years of related work experience.
Alternatively, a high school diploma or GED and ten years of related work experience may substitute for the degree and experience requirement.
Ability to work lawfully in the United States without employment-based immigration sponsorship, now or in the future.
If NERC CIP access is required, complete a Personal Risk Assessment every seven years and successfully complete annual cybersecurity training.

Nice To Haves

Strong written and verbal communication skills, including the ability to create complex technical reports on analytical findings and brief staff and management at various levels.
Ability to recognize and pursue improvement and efficiency opportunities.
Ability to work in high-pressure situations and in a team environment.
Effective problem-solving and analytical skills.
Demonstrated leadership within Duke Energy and the industry.
Ability to facilitate meetings and provide direction to others.
Ability to work with little to no management oversight and strong personal initiative.
Strong leadership skills, including negotiation, conflict management, influencing, and giving and receiving constructive feedback.
Ability to review or conduct observations and audits of compliance-related projects and programs.
Knowledge of risk management processes, including methods for assessing and mitigating risk.
Knowledge of existing and emerging organizational technologies, issues, processes, and practices.
Skill in project and work management principles.
Experience applicable to the hiring department.
Relevant credentials such as PE, PMP, CISA, CISSP, NERC System Operator, CPA, CIA, or CPSM.

Responsibilities

Lead audits, coach the team on audit practices, oversee audit preparation, respond to audit data requests, and prepare accurate technical reports.
Develop technical solutions for new standards and requirements and lead compliance initiatives driven by internal departments or regulatory mandates.
Coordinate complex problem solving across regions and promote common, repeatable, accurate solutions, processes, workflows, and job plan instructions.
Communicate pending internal and regulatory changes and recommend a strategic path forward.
Prepare technical reports, correspondence, and documentation; conduct analysis; and institute process enhancements and standards.
Lead development and implementation of compliance tools that automate compliance processes.
Monitor and validate operational compliance controls and programs, and lead efforts to revise or create process control points.
Record, track, and resolve technical and compliance issues to prevent recurrence.
Support individual performers onsite in the field or remotely and interface with internal business areas, utilities, and subject matter experts.
Coach the team to identify, vet, report, and resolve compliance gaps.
Develop, maintain, and implement operational compliance training matrices, materials, and delivery.
Lead or participate in compliance causal analysis, including assigning and documenting solutions and closing corrective actions.
Provide technical and organizational leadership for strategic and project-related work.
Lead large or multiple complex projects, manage or assist with compliance project funding and expenditures, and lead implementation of new compliance standards and requirements.
Provide project updates and actionable recommendations to senior leaders; ensure goals are met and issues are escalated, classified, and documented.
Represent Duke Energy in working groups and taskforces and exchange best practices with the compliance industry.
Serve as a company subject matter expert, consult with industry experts, and represent Duke Energy during regulatory audits.
Act as a point of contact for outside groups requesting solutions, problem solving, data gathering, or analysis, and mentor team members and others on complex work.