Lead, Community Impact Administration and Data

Royal Caribbean Cruises Ltd•Miami, FL
•Onsite

About The Position

The Lead, Community Impact Administration and Data supports Royal Caribbean Group’s Community Engagement team within Corporate Affairs by managing data, reporting, trackers, and administrative systems for the Royal Caribbean Group Foundation and Community Engagement. The role helps translate priorities into clear actions, timely reporting, and leadership-ready materials, and supports project management and executive needs for the Foundation Executive Director/AVP of Community Engagement. The posting identifies the position as onsite in Miami, Florida and full time. It reports to the AVP, Community Engagement, while the role description also says it reports to the Associate Manager of Community Engagement, who oversees this work. The position gathers, validates, analyzes, and reports charitable-giving and corporate-impact information, prepares executive and board materials, and manages recurring reporting schedules. It supports special projects, budget tracking, executive coordination, meeting preparation, stakeholder follow-up, and rapid-turn information requests. It also maintains project, payment, disclosure, and reporting trackers and systems, consolidating information from multiple data sources and platforms into accurate, usable workflows.

Requirements

  • Bachelor’s degree in nonprofit management, public administration, sociology, communications, data analytics, finance, accounting, public policy, social work, or a related field.
  • At least 3–5 years of experience at a nonprofit in project management, reporting, data analytics, or related work.
  • Advanced Excel skills, including pivot tables, data cleaning, reconciliations, and quality checks.
  • Advanced PowerPoint skills; the posting also lists Power BI, dashboard building, data visualization, and reporting tools as required capabilities.
  • Ability to turn data into clear insights, summaries, and leadership-ready materials.
  • Strong written and verbal communication skills for reports, presentations, talking points, grant writing, and executive updates.
  • Strong project management skills, including managing timelines, owners, deliverables, risks, follow-ups, and multiple workstreams.
  • High attention to detail, organization, accuracy, and follow-through.
  • Comfort working across multiple internal and external partners in a fast-paced environment.
  • Initiative in finding solutions and developing more efficient processes.
  • Flexibility for local, domestic, and international travel, including use of a personal vehicle.
  • Ability to be outside for multiple hours while volunteering and lift a minimum of 20 pounds.
  • Must be legally authorized to work where the position is based; the role is not eligible for current or future immigration or work-visa sponsorship.

Nice To Haves

  • Experience with impact measurement, financial reconciliation, budget tracking, grant reporting, or public reporting.
  • Experience with Blackbaud products, including GrantsConnect, YourCause, or CSRConnect.

Responsibilities

  • Collect, clean, validate, and reconcile Foundation charitable-contribution and Community Engagement corporate-impact data, including grants, payments, in-kind values, lives impacted, partner metrics, volunteer data, and budget inputs.
  • Analyze impact data and connect figures to partner outcomes, grant activity, volunteer engagement, and executive priorities to create clear narratives.
  • Prepare Executive Committee reports, Foundation Board updates, Corporate Responsibility inputs, corporate impact report data, and other leadership materials.
  • Manage recurring reporting cadences, including weekly team, monthly pulse, quarterly Foundation, and annual Foundation and Corporate Responsibility reporting.
  • Support special projects, global signature partnerships, reporting calendars, data requests, tracker updates, budget tracking, and senior-leader materials.
  • Maintain the Executive Director/AVP’s weekly tracker for priorities, decisions, deadlines, follow-ups, and open items.
  • Draft emails, talking points, reports, presentations, meeting agendas, and leadership updates.
  • Track commitments, flag risks, organize action items, and coordinate follow-up with internal teams, nonprofit partners, and other stakeholders.
  • Gather inputs, confirm details, align timelines, and support accurate reporting in coordination with cross-functional teams.
  • Prepare the Executive Director/AVP for meetings by gathering background materials and priorities, and capture decisions, owners, deadlines, and follow-up actions.
  • Handle quick-turn requests from executives and other stakeholders by organizing requests, finding relevant information, and preparing clear materials on deadline.
  • Track project status, including active, delayed, pending approval, pending payment, and ready-to-report work.
  • Maintain Foundation and Community Engagement project, payment, and disclosure trackers, dashboards, and reporting tools for priorities, budgets, grants, and outcomes.
  • Manage reporting systems and recurring data pulls, including Blackbaud batching, GrantsConnect reports and dashboards, Oracle tracking, i95 payroll reports for Volunteer Time Off, Agiloft contracts, and Crunchtime and AMOS reconciliations with Supply Chain.
  • Consolidate information from SharePoint, email, spreadsheets, presentations, Blackbaud, Oracle, and other sources into clear reporting systems and practical workflows.
  • Keep tracker status, owners, deadlines, approvals, payment details, reporting notes, and next steps current.

Benefits

  • Cruise and travel privileges
  • Health and wellness benefits
  • 401(k) with employer contribution (US only)
  • Company-paid life and disability insurance
  • Employee stock purchase plan
  • Comprehensive time-off package
  • Parental leave
  • Employee Assistance Program (EAP)
  • Training and professional development
  • Tuition and professional certification reimbursement (US only)
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