Lead Commercial Training Specialist

Hypertherm Associates•Kent, WA

6d•Onsite

About The Position

Hypertherm Associates is seeking an experienced technical trainer to provide technical and instructional leadership within the commercial training team. The Lead Commercial Training Specialist will design and deliver high-impact learning solutions, lead cross-functional projects, coach trainers, ensure training-facility readiness, and contribute to a consistent, safe, and exceptional learning experience for Customers, Partners, and Associates. This role involves leading projects, setting instructional direction, engaging subject matter experts, elevating content quality using AI tools, delivering advanced technical training (including CAD/CAM software programming, safety, operation, optimization, and maintenance), ensuring delivery excellence, identifying and leading improvements to training processes and content, managing projects and stakeholders, owning facility readiness, providing onsite leadership, and shaping global programs and strategy.

Requirements

Bachelor’s degree and 4+ years of training-related experience, or an equivalent combination of education and experience
Experience independently managing complex, cross-functional projects and stakeholders
Direct or indirect leadership experience, including coaching, mentoring, or developing others
Training content development, facilitation, and presentation skills, with a strong understanding of adult-learning principles
Advanced organizational and project-management skills, with a high level of initiative and independence
Proficiency with Microsoft Office Suite and the ability to use Copilot and other approved AI tools to improve efficiency and quality
Expert-level knowledge of applicable plasma or waterjet technologies and products, including software, safety, operation, and maintenance.
Familiarity with Hypertherm operating systems, processes, go-to-market strategies, and business models

Responsibilities

Lead projects, set instructional direction, and engage subject matter experts.
Elevate content quality: Use approved AI tools, share best practices, and provide final technical review.
Deliver advanced technical training: Facilitate all relevant courses, including custom training and hands-on instruction in CAD/CAM software programming, safety, operation, optimization, and maintenance.
Ensure delivery excellence: Resolve complex technical questions, maintain consistent standards, and coach trainers.
Improve training: Identify gaps and lead improvements to processes, content, facilitation, and technical accuracy.
Lead projects and stakeholders: Manage plans, stakeholders, communications, deadlines, accountability, and risks while removing technical barriers.
Own facility readiness: Maintain equipment availability, calibration, safety, organization, and issue escalation; support new equipment planning.
Provide onsite leadership: Advise the team, lead trainer onboarding and development, and reinforce standards without direct supervision.
Shape programs and strategy: Assess needs, influence program design, support annual planning, strengthen stakeholder relationships, and lead global initiatives.