Lead Clinical Program Supervisor/Mental Health Professional - Crisis Stabilization (Kalispell, MT)

Aware Inc.•Kalispell, MT

3h•$85,000 - $90,000•Onsite

About The Position

AWARE is stabilizing Crisis Stabilization services and seeking a Lead Clinical Program Supervisor/Mental Health Professional Person to oversee operations and clinical programming at a Crisis Stabilization Facility. This position also functions as a Mental Health Professional Person (MHPP) in accordance with Montana DPHHS Mental Health Center ARMs. In this leadership role, you will guide a multidisciplinary team providing short-term, intensive, recovery-oriented services to adults, children, and families experiencing a mental health crisis. Your work will ensure that services are clinically sound, trauma-informed, person-centered, and compliant with state regulatory requirements. We offer a collaborative, supportive environment that values clinical excellence, integrity, and unconditional care. If you are a licensed mental health professional with strong leadership skills and a passion for crisis services, we encourage you to apply.

Requirements

Master’s degree in a mental health–related field (e.g., Social Work, Counseling, Psychology, Marriage & Family Therapy, Psychiatric Nursing, or related).
Current Montana licensure (or license-eligible) as one of the following, consistent with MHPP requirements: LCPC, LCSW, LMFT, Psychologist, APRN-Psych, or other qualifying mental health license per ARMs.
Must meet all criteria to function as a Mental Health Professional Person (MHPP) under Montana DPHHS Mental Health Center ARMs.
Minimum [3–5] years of post-graduate clinical experience in mental health, with at least [1–2] years in crisis services, acute care, or a similar high-acuity setting strongly preferred.
Prior supervisory or program leadership experience preferred.
Experience working with individuals across the lifespan and with co-occurring disorders is highly valued.
Strong understanding of crisis intervention, risk assessment, de-escalation, and stabilization practices.
Working knowledge of Montana DPHHS Mental Health Center ARMs and other relevant regulatory standards.
Demonstrated ability to provide effective clinical supervision and leadership to multidisciplinary teams.
Excellent skills in assessment, treatment planning, documentation, and clinical decision-making.
Ability to remain calm, decisive, and compassionate in high-stress situations.
Strong communication, collaboration, and conflict-resolution skills.
Commitment to trauma-informed, recovery-oriented, culturally responsive care.
Must have, or be willing to obtain, a valid Montana Driver’s License and meet acceptable driving record standards.
Must successfully pass required criminal and protective services background checks.
CPR/First Aid certification (or willingness to obtain upon hire); agency training provided as needed.

Nice To Haves

Prior supervisory or program leadership experience preferred.
Experience working with individuals across the lifespan and with co-occurring disorders is highly valued.

Responsibilities

Provide overall clinical and program leadership for the Crisis Stabilization Facility in alignment with Montana DPHHS Mental Health Center ARMs.
Ensure the delivery of high-quality, recovery-oriented Crisis Stabilization services in the least restrictive environment.
Develop, implement, and monitor program policies, procedures, and workflows to support safety, effectiveness, and regulatory compliance.
Oversee day-to-day operations, including staffing patterns, scheduling, and coordination of services.
Serve as the designated Mental Health Professional Person (MHPP) for the Crisis Stabilization program, fulfilling all functions required under applicable ARMs.
Provide clinical supervision, consultation, and direction to Crisis Stabilization Support Professionals and other direct care staff.
Review and sign off on assessments, Individual Treatment Plans, safety plans, and discharge/transition plans as required.
Support staff in using evidence-informed interventions, trauma-informed care, and effective de-escalation strategies.
Facilitate regular clinical team meetings, case reviews, and critical incident debriefings.
Conduct or oversee comprehensive mental health assessments, risk assessments, and crisis evaluations.
Develop, review, and update person-centered, strengths-based treatment and crisis stabilization plans in collaboration with individuals, families, and the team.
Ensure timely, appropriate admissions, continued stay reviews, and discharges/step-downs consistent with medical necessity and ARMs criteria.
Provide direct clinical services as appropriate to licensure (e.g., brief therapy, crisis intervention, family consultation).
Ensure program adherence to Montana DPHHS Mental Health Center ARMs and all applicable licensing, credentialing, and payer requirements.
Monitor documentation quality, timeliness, and clinical integrity within the electronic health record.
Track key performance indicators (e.g., length of stay, readmission rates, incident trends) and implement quality improvement initiatives.
Participate in audits, reviews, and corrective action planning as needed.
Lead onboarding, training, and ongoing competency development for Crisis Stabilization staff (clinical and direct care).
Promote a culture of unconditional care, safety, respect, and accountability.
Coach and mentor staff in trauma-informed, person-centered, and culturally responsive practices.
Ensure all staff maintain required certifications (e.g., CPR/First Aid, crisis intervention, H.E.L.P. strategies).
Coordinate with hospitals, law enforcement, mobile crisis teams, outpatient providers, schools, and other community partners to support appropriate referrals and transitions.
Represent the Crisis Stabilization Facility in internal and external meetings, workgroups, and community collaborations.
Support integration of crisis services within AWARE’s broader continuum of care.
Oversee implementation of safety protocols, emergency procedures, and behavioral crisis response practices.
Review and respond to incident reports, ensuring follow-up, documentation, and preventive actions.
Promote an environment that prioritizes the physical and emotional safety of individuals served and staff.