Lead Clinical Coordinator

Milwaukee County•Milwaukee, WI

3d•$30 - $45

About The Position

The Lead Clinical Coordinator works on Milwaukee County Behavioral Health Services’ ACT Team, providing clinical oversight, supporting program growth, and ensuring compliance with Community Support Program (CSP) statutory requirements under DHS 63. The role serves individuals with serious and persistent mental illness through intake assessment and planning, crisis management, treatment planning, care coordination, clinical supervision, and direct clinical care. The position includes direct case management, individual and group therapy, psychoeducation, crisis response, and timely clinical documentation in the Electronic Medical Record. The coordinator supports daily team operations and staff accountability, provides clinical supervision and support to team members, and maintains a productivity level of at least 75%. Travel within the community may take up to 75% of work time. Participation in a rotation for after-hours and weekend on-call services is required.

Requirements

Must be a current Wisconsin resident or establish Wisconsin residency within six months of the start date and maintain residency throughout employment.
Valid Wisconsin driver’s license and access to a reliable, insured vehicle, maintained throughout employment.
Master’s degree in Human Services, Psychology, Social Work, Occupational Therapy, or Nursing (RN).
Licensure as an LPC, LCSW, or LMFT.
Either 3,000 hours of supervised clinical experience in a practice where most clients are adults with chronic mental illness, or 1,500 hours of supervised clinical experience in a Community Support Program.
At least five years of related experience providing services to individuals with mental health and substance use disorders.
At least intermediate experience with related computer software, including Microsoft Office Suite programs.
Willingness and availability to participate in after-hours and weekend on-call rotations and travel within the community up to 75% of work time.
Clinical knowledge of the needs of individuals with serious and persistent mental illness, co-occurring disorders, and the civil legal system.
Knowledge and experience in community mental health, community support programs, and DHS 63.
Knowledge and experience using Assertive Community Treatment and Motivational Interviewing.
Knowledge of social work ethics, theories, methods, practices, treatments, and techniques; community health and social-service resources; mental health and substance use disorders; and laws governing mental health commitments.
Skill in interviewing patients and family members and accurately assessing their needs.
Ability to work as a member of a mental health or health care team and with people of all social, economic, and educational levels.
Ability to develop effective interpersonal relationships and work effectively and harmoniously with staff, patients, families, and agencies.
Oral and written communication skills.
Ability to lift, carry, push, or pull up to 25 pounds as needed.
Applicants must possess the minimum qualifications at the time of filing the application.
Original application is open to permanent residents of the United States.

Responsibilities

Conduct in-depth intake assessments and routine assessments at least every six months; oversee staff assessments and planning in alignment with DHS 63 standards and establish rehabilitative recovery goals.
Provide direct case management to help consumers live successfully in the community, including brokerage of services outside the ACT team and regular collateral contacts with providers and others involved in consumers’ lives.
Respond to psychiatric crises and coordinate with county-operated crisis services, hospitals, and others as needed.
Participate in the ACT team’s rotation for after-hours and weekend on-call services.
Provide individual and group therapy and psychoeducation using Motivational Interviewing, Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, and other evidence-based therapeutic practices.
Help consumers enhance independent living skills.
Complete clinically appropriate and timely documentation of services in the Electronic Medical Record and maintain productivity of 75% or greater.
Support the Integrated Services Manager in leading daily team meetings, resolving clinical problems, ensuring quality treatment, and overseeing staff accountability.
Provide clinical supervision to team members working toward supervised hours for licensure, and offer clinical support to team members on recovery approaches and interventions for ACT clients.
Travel within the community, up to 75% of work time.
Perform other duties as assigned to support ACT team clients.