Lead Clinical Coordinator

Milwaukee County Wisconsin•Milwaukee, WI

About The Position

The Lead Clinical Coordinator provides clinical oversight for the Behavioral Health Services ACT Team, supports program growth, and ensures compliance with Community Support Program (CSP) statutory requirements under DHS 63. The role includes intake assessment and planning, crisis management and planning, treatment planning, care coordination, staff clinical supervision, and comprehensive direct clinical care for individuals with serious and persistent mental illness. The position provides assessment, case management, crisis response, individual and group therapy, psychoeducation, and clinical support to ACT team consumers and staff. It supports daily team operations and quality of treatment, maintains timely documentation, and requires community travel of up to 75% of work time, as well as participation in after-hours and weekend on-call rotations. The appointee must establish Wisconsin residency within six months of the start date and maintain it throughout employment.

Requirements

Must currently reside in Wisconsin or be able to establish Wisconsin residency within six months of the start date and maintain residency throughout employment.
Valid Wisconsin driver’s license and access to a reliable insured vehicle, maintained throughout employment.
Master’s degree in Human Services, Psychology, Social Work, Occupational Therapy, or Nursing (RN).
Licensure as an LPC, LCSW, or LMFT.
Either 3,000 hours of supervised clinical experience in a practice where the majority of clients are adults with chronic mental illness, or 1,500 hours of supervised clinical experience in a Community Support Program.
At least five years of related experience providing services to individuals with mental health and substance use disorders.
At least intermediate experience with related computer and software, including Microsoft Office Suite programs.
Availability and willingness to participate in after-hours and weekend on-call rotations and travel within the community up to 75% of work time.
Clinical knowledge of the needs of individuals with serious and persistent mental illness, co-occurring disorders, and the civil legal system.
Knowledge and experience in community mental health, community support programs, and DHS 63.
Knowledge and experience using Assertive Community Treatment and Motivational Interviewing.
Knowledge of social work ethics, theories, methods, practices, treatments, and techniques; community health and social service resources; mental health and substance use disorders; and laws governing mental health commitments.
Skill in interviewing patients and family members and accurately assessing their needs.
Ability to work as part of a mental health or health care team and with people of all social, economic, and educational levels.
Ability to develop effective interpersonal relationships and work effectively and harmoniously with staff, patients, families, and agencies.
Oral and written communication skills.
Ability to lift, carry, push, or pull up to 25 pounds as needed.
Must possess minimum qualifications at the time of filing the application.

Responsibilities

Conduct in-depth intake assessments and routine assessments at least every six months.
Oversee staff assessments and planning to ensure alignment with DHS 63 standards and establish rehabilitative recovery goals.
Provide direct case management to help consumers live successfully in the community.
Broker services outside the ACT team and maintain regular collateral contacts with providers and others involved in consumers’ lives.
Provide crisis response to individuals experiencing psychiatric crises and interface with county crisis services, hospitals, and others as needed.
Participate in the ACT team’s rotation of after-hours and weekend on-call services.
Provide individual and group therapy and psychoeducation groups using Motivational Interviewing, Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, and other evidence-based practices.
Enhance consumers’ independent living skills.
Complete clinically appropriate and timely documentation of services in the Electronic Medical Record.
Maintain a productivity level of 75% or greater.
Support the Integrated Services Manager in leading daily team meetings, resolving clinical problems, ensuring quality treatment, and overseeing staff accountability.
Provide clinical supervision to team members working toward licensure and supervised hours.
Provide clinical support to team members on recovery pathways and clinical interventions for ACT team clients.
Travel within the community for up to 75% of work time.
Perform other duties as assigned to support care and services for ACT team clients.