Lead Certified Medical Assistant - Surgical Clinics

Advocate Health and Hospitals Corporation • Park Ridge, IL

2d • Hybrid

About The Position

Aurora Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive. As a Lead Medical Assistant, you’ll play a vital role in the care team – supporting providers and other medical assistants, connecting with patients, and helping ensure a seamless, compassionate experience every day. As a key member of the ambulatory care team, you will be responsible for direct and indirect patient care, daily team operations, staffing schedules, and ensuring work standards and goals are achieved. Under the direction of the department head, you will manage direct reports’ orientation, training, and performance. You will uphold clinic policies and serve as a role model, acting in a manner consistent with Behavior Expectations. You will also support the supervisor/manager in a variety of department/administrative functions as directed and focus on self-development.

Requirements

• Graduate of an accredited healthcare program relating to hiring department, or one year experience in related medical department.
• Medical Assistant Cert/Reg: Graduate from an accredited school with a clinical externship for Medical Assistant Cert/Reg training.
• High school diploma or equivalent.
• Ability to complete all required training.
• Ability to pass pre-employment physical (and physical lift test, if required by department policy).
• Able to rotate shifts and locations to ensure adequate coverage as needed.

Nice To Haves

• One year DMC associate, preferred.

Responsibilities

• Responsible for direct and in-direct patient care, (Clinical responsibilities vary based upon department specialty.)
• Responsible for daily team operations, staffing schedules and works to ensure overall work standards and goals are achieved.
• Under the direction of the department head, manages direct reports’ orientation, training, and performance.
• Upholds clinic policies and serves as a role model by acting in a manner consistent with Behavior Expectations.
• Supports supervisor / manager in a variety of department / administrative functions as directed.
• Self Development

Benefits

• Paid Time Off programs
• medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED