Lead Certified Medical Assistant - Surgical Clinics

Advocate Health•Lincolnwood, IL
•$24 - $36•Hybrid

About The Position

As a Lead Medical Assistant, you will play a vital role in the care team – supporting providers and other medical assistants, connecting with patients, and helping ensure a seamless, compassionate experience every day. As a key member of the ambulatory care team, you will be responsible for direct and indirect patient care, daily team operations, staffing schedules, and ensuring work standards and goals are achieved. You will also manage direct reports' orientation, training, and performance under the direction of the department head, uphold clinic policies, and serve as a role model. Additionally, you will support the supervisor/manager in various department/administrative functions and engage in self-development. This role may require travel to off-site locations and rotation between multiple clinic locations.

Requirements

  • Graduate of an accredited healthcare program relating to hiring department, or one year experience in related medical department.
  • Graduate from an accredited school with a clinical externship for Medical Assistant Cert/Reg training.
  • High school diploma or equivalent.
  • Ability to complete all required training.
  • Ability to pass pre-employment physical (and physical lift test, if required by department policy).
  • Able to rotate shifts and locations to ensure adequate coverage as needed.
  • Ability to lift up to 35 pounds without assistance.

Nice To Haves

  • One year DMC associate, preferred.

Responsibilities

  • Responsible for direct and in-direct patient care, (Clinical responsibilities vary based upon department specialty.)
  • Responsible for daily team operations, staffing schedules and works to ensure overall work standards and goals are achieved.
  • Under the direction of the department head, manages direct reports’ orientation, training, and performance.
  • Upholds clinic policies and serves as a role model by acting in a manner consistent with Behavior Expectations.
  • Supports supervisor / manager in a variety of department / administrative functions as directed.
  • Self Development

Benefits

  • Paid Time Off programs
  • medical
  • dental
  • vision
  • life
  • Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • adoption assistance
  • paid parental leave
  • Defined contribution retirement plans with employer match
  • other financial wellness programs
  • Educational Assistance Program
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