Lead Certified Medical Assistant, Glenmary Office, 8a-5p

UofL Health • Louisville, KY

2d • Onsite

About The Position

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Requirements

• High school diploma or general equivalency diploma (GED)
• Minimum of 5 years working as a Medical Assistant (required)
• CPR certification
• BLS certification

Nice To Haves

• Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection experience (preferred)
• Medical Assistant certification certified through the National Healthcare Association (must be required within 3 months of excepting position)

Responsibilities

• Provide administrative support.
• Provide training for staff.
• Maintain all quality control checks on daily CLIA waved laboratory equipment.
• Communicate with patients, hospitals, physician offices, pharmacies, insurance companies, laboratories, etc. regarding scheduling appointments and tests, test results, prescriptions, prior authorizations, and information related to the care of a patient.
• Communicate and assist with the office manager on clinical staff schedules and routing of patient flow.
• Communicate clinical work habits with the office manager and assist with correction on behavior or educational errors.
• Assist in scheduling training for all clinical staff including CPR re-certs, EMR upgrades, and any upcoming technologies.
• Assist with any communication errors within the practice and not limited to patient complaints and provider complaints.
• Assist in maintaining Medical Assistant credentials such as CPR, CMA re-certs, and PPD testing.
• Prepare charts for clinic, sending/receiving faxes, maintaining and ordering office supplies, delivery and pick-up of specimens and documents, office machine general maintenance, schedule meetings, and related tasks.
• Screen and follow through on calls for providing quality care for patients.
• Determine which calls require medical licensed intervention and forward calls as appropriate.
• Train new hire employees and extern’s for daily Medical Assistant duties such as; EMR usage, medical record filing, vital signs, immunizations, injections, quality control, receive and stocking medical supplies, cleaning exam rooms appropriately, setting up a sterile environment, preparing patients for physicals including pap smears, patient call back, reviewing and prepping charts, completing tasks and complete documentation of any work completed.
• Communicate with patients and pharmacies regarding prescriptions and refills for patient medications, checking orders and documenting any action taken.
• Complete prior authorizations for medications.
• Schedule appointments from written orders at the appropriate doctor's offices, laboratory and hospital.
• Send appropriate medical documentation and orders, document action taken.
• Communicate with patients the dates and directions for scheduled appointments.
• Follow up to ensure records for ordered tests, appointments, procedures, etc. are received.
• Request and send records as needed.
• Modify and maintain electronic medical record and all databases for patient demographics, patient workups, and statistics on patient visits and related information.
• Maintain continuing education and required certifications regarding HIPPA compliance, computer systems training, patient information systems, etc.
• Take blood pressure, heart rate, respirations, height, weight.
• Review patient medication lists with the patient to determine what the patient is actually taking.
• Help patients to and from exam rooms.
• Prepare patients to be seen by the physician.
• Perform any other related tasks requested by the physician, nurses or clinic manager.
• Complete and maintain quality control on CLIA waved laboratory equipment.
• Check refrigerator logs for appropriate temperature.
• Maintain in-office medication with patient logs and appropriately discard any outdated medications or equipment.
• Maintain compliance with all company policies, procedures and standards of conduct.
• Comply with HIPAA privacy and security requirements to maintain confidentiality at all times.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED