Lead, Center Store

SpartanNash • Williamston, MI

13d • Onsite

About The Position

The Lead, Center Store is responsible for leading the day-to-day operations of a department in a retail store. The role helps ensure associates are trained, the department is fully staffed and operating to company standards, and company goals and key performance indicators are met. The Lead supports the department manager with staffing, training, performance management, career development, scheduling, labor and payroll control, forecasts, and department goals. The role also maintains inventory and product quality, oversees stocking and rotation, and helps ensure food safety, safety, cleanliness, and guest experience standards are followed. Additional tasks in other departments may be assigned based on customer experience needs.

The position is located at 151 W. Grand River, Williamston, Michigan 48895. It involves work in a typical retail store environment with varied temperatures, possible exposure to outside weather conditions, and usually low-to-moderate noise. Travel requirements vary by assignment. The role may require frequent lifting or moving of up to 30 pounds and occasional lifting or moving of up to 50 pounds, as well as extended periods of standing and walking and frequent bending, stooping, twisting, and turning.

Requirements

• High school graduate or equivalent GED is required.
• Strong written and verbal communication and bookkeeping skills.
• Good organization, prioritization, decision-making, problem-solving, and conflict-management skills.
• Strong leadership abilities and capability to work in a hands-on environment.
• Good strategic planning and business acumen skills.
• Good knowledge of retail store operations and knowledge of retail management systems.
• Proficiency in Word, Excel, Outlook, and PowerPoint.
• Ability to lift or move up to 30 pounds frequently and up to 50 pounds occasionally.
• Ability to stand and walk for extended periods and to bend, stoop, twist, and turn frequently.

Nice To Haves

• 0–2 years of retail experience preferred.
• Suggestive selling and product knowledge preferred.
• Depending on company location, ability to communicate in Spanish is highly desirable.

Responsibilities

• Order and maintain department inventory, use proper markdown procedures to minimize known loss, and apply inventory controls to support product freshness and quality.
• Review and validate received orders for amount, quality, count or weight, and condition, and ensure products are stored appropriately.
• Lead a team completing stocking, production, and other tasks while ensuring product quality, production planning, accuracy, date-sensitive rotation, and proper handling of spoiled or damaged products.
• Maintain familiarity with products carried in the department and throughout the store.
• Know applicable ad items, special prices, coupon deals, and other features of store sales and rewards programs.
• Ensure weekly and period Flight Plans are communicated and executed to company expectations and timelines.
• Use required tools and software to manage scheduling according to company policies, timelines, and forecasted guidelines.
• Support the department manager with work schedules, labor control, overtime control, and department payroll expense.
• Implement Our Winning Recipe and model company core values and competencies.
• Support the department manager with department staffing, training, performance management, and associate career development.
• Support the department manager in developing and monitoring department goals and, as required, forecasts.
• Attend and participate in daily huddles, manager meetings, and district- and company-level meetings as required.
• Maintain a clean, attractive, and well-stocked department using structure-of-the-day guidelines and Prime Time standards.
• Ensure food safety and safety requirements are followed throughout the store and take immediate corrective action when they are not.
• Support the department manager in developing and implementing plans to meet company goals and key performance indicators.
• Perform daily cycle counts.
• Monitor daily, weekly, and monthly date-checking and shelf-cleaning programs.
• Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
• Perform tasks in other departments when assigned based on customer experience needs.
• Carry out additional responsibilities as assigned.

Benefits

• A robust and competitive Total Rewards benefits package.
• Associate development.
• Recognition and celebration of success.
• Two-way communication and a sense of belonging.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED