Lead Cashier

Mothers Market•Costa Mesa, CA

3d•Onsite

About The Position

As a Lead Cashier at Mother’s Market, you will oversee front-end operations, ensuring exceptional customer service and efficient transaction processing. Your leadership will guide a team of cashiers and courtesy clerks, foster a positive work environment and maintain store standards.

Requirements

High School Diploma or GED
Prior experience as a cashier
Strong leadership, organization, and time-management abilities
Exceptional verbal and written communication skills
Comfortable using Word, Excel, Outlook, POS systems
Excellent math skills and the ability to use data to drive staffing and sales
Lift/move grocery and bulk items up to 50 lbs. (up to 100 times/day)
Handle carts, dollies, and electric pallet jacks
Stand, walk, bend, and twist frequently

Nice To Haves

Supervisory experience is a plus.

Responsibilities

Supervise, train, and motivate cashier and courtesy clerk teams to deliver outstanding service.
Manage front-end operations, including running breaks, handling returns, processing transactions, and ensuring accurate cash handling.
Address customer inquiries and concerns promptly and professionally, ensuring satisfaction.
Assist in stocking and facing products, ensuring shelf labels are accurate and consistent.
Maintain a clean and organized front-end area, including registers and surrounding spaces.
Monitor and enforce safety and security protocols to protect team members and customers.
Work closely with other departments to support store-wide initiatives and maintain operational flow.