LEAD Case Manager/Peer Support Specialist

IO Management Company LLC•Seattle, WA

6d•Onsite

About The Position

Ideal Option is seeking a Case Manager/Peer Support Specialist for the King County, Washington LEAD Project. This role is critical in providing engagement and intensive case management services to individuals suspected of low-level drug offenses and/or prostitution. The Case Manager will manage an active caseload of approximately 25-30 individuals, providing outreach, long-term engagement, and supportive services. This involves collaboration with LEAD partners, service providers, housing providers, and other community organizations. A significant portion of the role will be spent in the field, offering peer outreach and case management services. Additional responsibilities include representing Ideal Option and the LEAD Project at community meetings and events, building awareness, and developing relationships with community partners and referring providers. The role also involves educating community-based organizations and providers about LEAD, Ideal Option's services, medication-assisted treatment, and substance use disorder to reduce stigma. The company emphasizes valuing its patients and employees with respect and compassion.

Requirements

An undergraduate degree related to social services or behavioral health.
Experience working with communities involved in street-based sex work.
1-2 years working with people in recovery providing guidance and support
Experience working with a CRM system
Experience with an EHR system and HIPAA compliance
Certified Recovery Mentor Certificate or Peer Support Specialist Certification
Experience serving populations impacted by extreme poverty, behavioral health conditions, and mental illness from a harm reduction model of care.
Experience supporting and advocating for participants within the criminal justice system including court appearances and written communication.
Street outreach experience providing services and resources to the populations we serve.
Ability to advocate and effectively communicate and problem-solve under pressure in high-stress situations.
Must live in Washington and be familiar with local resources.
The ability to respectfully engage and develop a working alliance with the people we are serving.

Responsibilities

Provide Outreach and Intensive Case Management services for assigned clients.
Engage participants on the street and at social service provider facilities to establish a working relationship and offer services.
Assess participants for the severity of chemical dependency and housing status and determine needs for other services, e.g., medical, mental health.
Assist participants in gaining access to a variety of funding programs (e.g., SSI, ABD, VA).
Assist participants in finding housing and maintaining occupancy.
Provide advocacy and support for participants within the criminal justice system including court appearances and written communication.
Advocate for the participant with a wide variety of other service providers.
Representing Ideal Option and the LEAD Project at community meetings, attending events, conducting outreach, and building awareness.
Develop relationships with existing and potential community partners, referring providers, potential patients, and other stakeholders with direct outreach, field marketing, attendance at community events, meetings, workshops.
Work at various partner sites throughout the area each week to raise awareness for Ideal Option’s services and guide staff members and patients through virtual intake and provider visits.
Provide education and training to community-based organizations and providers about LEAD, Ideal Option, medication-assisted treatment, and substance use disorder to broaden acceptance of addiction as a chronic disease and continue to reduce stigma and misconceptions about the disease.