Peer Support Specialist - Case Management
About The Position
The Peer Support Specialist works as an active member of an assigned team in an adult outpatient setting, providing clinical and administrative services to community partners, Options’ clients, and people seeking services. The role uses Feedback Informed Treatment (FIT) when delivering client services; Options provides on-the-job FIT training and supervision. The position provides education about mental health and available services, promotes access to and engagement with needed services, and connects clients with community resources to support independent living skills. Work takes place both in the office and in the community. The specialist transports clients to facilitate client-directed services and travels between sites.
Requirements
- High school diploma or equivalent.
- General understanding of the population served.
- A history of receiving mental health services and being well-grounded in one's own recovery.
- Knowledge and skills sufficient to establish effective relationships with clients who have a mental illness and support them in their recovery.
- Competency in recognizing behavioral issues and symptoms of mental illnesses for electronic documentation and communication with treatment-team members.
- Must be eligible to become certified as a Peer Support Specialist on the State registry and attend required certification trainings when available.
- Must be able to drive and transport clients.
- Must be able to use email, compose documents, save and locate documents electronically, and learn the Electronic Health Record (EHR) system.
- Must pass state-required background and DMV checks, possess a valid Oregon driver's license, and have a satisfactory driving record to be approved for driving rights.
- Must be able to work independently and flexibly under general supervision.
- Mature attitude and sensitivity to the needs of people with chronic mental illness.
- Understanding of HIPAA laws regarding confidentiality of privileged information.
- Ability to follow verbal and written instructions and work independently and with staff as agency needs dictate.
Nice To Haves
- Some post-secondary coursework.
- At least one year since mental health diagnosis.
- Proficiency in Word and other Microsoft Office applications.
- Bilingual Spanish skills, with certification of language proficiency through an Oregon Health Authority-approved test meeting the minimum proficiency level.
Responsibilities
- Provide education on mental health issues and available services.
- Promote access to and engagement in needed services.
- Serve as a liaison to community resources.
- Assist Options clients in using community resources to enhance independent living skills.
- Deliver client services using Feedback Informed Treatment (FIT).
- Transport clients to facilitate client-directed services and travel between sites.
- Document and communicate behavioral issues and symptoms of mental illnesses to treatment-team members.
Benefits
- Family medical insurance.
- Dental insurance.
- Long-term disability coverage.
- 403(b) plan with a 6% match.
- Generous paid time off, accruing up to 208 hours annually based on FTE status and available to use upon accrual.
- 11 paid holidays annually.
- May be eligible for the Oregon Behavioral Health Loan Repayment Program.
- Premium pay for qualified employees who conduct business in Spanish and provide the required proficiency certification.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
