Lead Case Analyst

Amivero • Tysons, VA

4h

About The Position

Amivero is seeking a highly motivated Lead Case Analyst to provide both operational support and leadership within a dynamic and mission-focused team. This role requires hands-on execution of day-to-day tasks, as well as oversight and guidance of a small team supporting compliance, data integrity, financial analysis, and law enforcement operations for federal programs. The ideal candidate is detail-oriented, organized, and skilled in managing competing priorities. They will serve as a subject matter expert while fostering team performance and accountability through effective leadership, coaching, and communication.

Requirements

• Bachelor Degree + 5 years of relevant professional experience in compliance, financial support, or program analysis.
• Demonstrated ability to lead small teams and manage operational workflows effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Outlook).
• Strong verbal and written communication skills with the ability to present findings clearly.
• Ability to work independently and collaboratively in a fast-paced environment.
• US Citizenship required to obtain a Public Trust

Nice To Haves

• Experience with Microsoft Dynamics 365 (CRM) and federal databases is preferred.
• Knowledge of federal financial reporting and audit standards is a plus.
• Public Trust DHS Public Trust preferred

Responsibilities

• Provide daily supervision, task delegation, and support to a small team of analysts.
• Ensure timely and accurate completion of deliverables across team functions.
• Mentor junior staff and support professional development through coaching and feedback.
• Coordinate with internal and external stakeholders to prioritize team initiatives and resolve operational challenges.
• Monitor team performance metrics and ensure compliance with client expectations and agency standards.
• Support and participate in compliance and law enforcement actions for federal client adjudicating the petitioning and approved institutions.
• Cross train team members on Intake, Pre-adjudications, Locked Petition Requests, Designated School Officials Updates and Email management/verifications.
• Provide Quality Control audits on pre-adjudications of Initials, Updates, and Recertification petitions. Also includes QA to email management, Petition Request edits and ticket processing.
• Facilitate Weekly Team meetings to discuss trending topics, process improvement updates, and contract related items.
• Liaison with the Response Center to collaborate between units on stakeholder inquiries, management of petitions, management of methods, and status updates to pending petitions under adjudication review.
• Coordinate, plan and develop presentations on quarterly basis with Response Center.
• Supports Federal staff by planning, initiating, managing, and executing mission-oriented tasks and projects while ensuring the relevant status, cost, and legislative compliance requirements are reported and met.
• Reviews DHS and other systems to determine their ability to identify red flags and compliance concerns as they relate to school petitions.
• Provides technical assistance to other Units as it relates to petition submissions.
• Examines the training process documentation for Analysts and implements process improvements.
• Reviews job aids for process improvement and operational efficiency to ensure analysts can easily utilize the job aids daily.
• Conduct open-source research and analysis to inform federal adjudicative decisions.
• Review Initial, Update, and Recertification Petitions for completeness and compliance.
• Maintain accurate records in government systems, including Microsoft Dynamics 365 and customer custom-developed systems.
• Accept or reject application packages based on eligibility and documentation standards.
• Gather, record, and analyze data to support decision-making and develop actionable insights.
• Respond to inquiries from the Response Center regarding petition status and procedural guidance.
• Provide administrative support including meeting preparation, deliverable production, and project coordination.

Benefits

• Amivero complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level