LEAD - CARVEL ROUTE SALES

Rich Products Corporation

2d•$55,237 - $74,733

About The Position

The Route Sales Lead (RSL) performs the responsibilities of a Route Sales Representative (RSR) while supporting other RSRs to ensure supermarket customers receive excellent, timely service and products are effectively merchandised. The role is responsible for direct store delivery of quality products, including customer service, product handling and transportation, merchandising, and communication. Key goals include sales volume, overall market-area sales, and customer service and retention. Approximately 75% of the RSL’s time is spent on daily RSR responsibilities. The remainder is spent training and developing the route sales team and assisting the Route Sales Supervisor (RSS) with administrative tasks. The RSL also supports recruiting and onboarding, safety and procedure compliance, and operational efficiency initiatives.

Requirements

High school diploma or GED.
1–3 years of demonstrated leadership experience.
At least 3 years of experience in food service, grocery, and/or retail industries.
Obtain a CDL Class B license within 30 days of employment and maintain a clean driving record; a valid CDL Class B license is preferred.
Willingness and ability to travel, including some overnight travel.
Self-motivated, able to take initiative, and able to use sound judgment in day-to-day decision-making.
Punctual and reliable attendance.
Professional, courteous, reliable, and mature, with strong organizational skills.
Excellent verbal and written communication skills.
Flexible and able to work as part of a team.
Solid general computer, math, and analysis skills.
Must be at least 21 years old.

Nice To Haves

Management, leadership, or other relevant coursework and/or certifications.
Prior supervisory experience in a working environment with direct reports.
Direct Store Delivery experience.
A valid CDL Class B license.

Responsibilities

Perform RSR responsibilities, including sales, customer service, product handling, transportation, and record-keeping.
Fill in on other RSR routes as needed to provide uninterrupted, high-quality service to supermarket accounts.
Build and maintain productive relationships with internal teams and chain operations personnel to support engagement, communication, distribution, promotions, customer relations, and problem resolution.
Participate in sourcing and talent acquisition for RSR positions.
Onboard new RSRs and provide initial and ongoing on-the-job training.
Support safety compliance by completing safety checklists and audits and assisting with Samsara safety coaching requirements.
Assist leaders with periodic audits of standard practices and procedures; correct deficiencies where appropriate, escalate issues as appropriate, and communicate results to management.
Identify, recommend, and implement directed process improvements and cost-saving ideas, including recommendations about route scheduling and frequency.
Assist leaders with daily administrative tasks, including reviewing order accuracy and making directed changes in the Korberone system.
Perform other responsibilities as required by management.