Lead Caregiver - Field Supervisor

Assisting Hands Irvine & Dana Point•San Juan Capistrano, CA

1d•$22 - $26•Onsite

About The Position

Assisting Hands Irvine & Dana Point provides non-medical home care services in Orange County to private clients and veterans. The Lead Caregiver / Field Supervisor supports delivery of high-quality, compassionate, and reliable care through caregiver leadership, field supervision, client support, quality assurance, and emergency shift relief. This hands-on position serves as a liaison among agency management, clients and their families, and caregivers. The role helps ensure caregivers understand and follow care plans, demonstrate appropriate caregiving skills, maintain professional standards, and provide consistent, compassionate care. Duties include direct client care, supervisory visits, caregiver coaching and mentoring, support with client reassessments, and occasional emergency staffing coverage. The position requires regular travel to client homes throughout the Assisting Hands Irvine & Dana Point service area. It is hourly and non-exempt, with 20–25 hours per week scheduled Sunday through Wednesday or Thursday through Saturday. Rotational on-call coverage is scheduled for evenings and weekends.

Requirements

High school diploma or GED.
At least 3 years of professional caregiving experience.
Demonstrated leadership ability and interest in mentoring and developing caregivers.
Strong understanding of non-medical home care, client safety, fall prevention, and appropriate caregiver boundaries.
Experience working with older adults and people with changing physical or cognitive needs.
Excellent interpersonal, verbal, and written communication skills.
Ability to provide constructive feedback and address caregiver performance concerns professionally.
Strong organizational skills and attention to detail.
Ability to work independently, exercise sound judgment, and identify issues requiring management intervention.
Reliable transportation, a valid California driver's license, and current automobile insurance.
Current CPR/First Aid certification.
Meet applicable California Department of Social Services requirements, including background clearance and HCA registration.
Availability for 20–25 hours per week on a Sunday–Wednesday or Thursday–Saturday schedule, including rotational evening and weekend on-call coverage.

Nice To Haves

CNA certification.
Experience with seniors, dementia/Alzheimer's care, mobility assistance, and personal care.

Responsibilities

Coordinate first-visit orientation with caregivers.
Schedule client supervisory visits and caregiver observations.
Conduct caregiver training in the field as needed.
Provide input for client reassessments and family follow-ups.
Coach caregivers and support their skills development.
Provide emergency hands-on shift coverage and direct client care as needed.
Participate in rotational on-call coverage as scheduled during evenings and weekends.
Attend periodic office meetings and coordinate with agency management.
Travel regularly to client homes throughout the service area.
Help ensure caregivers follow care plans, use appropriate caregiving skills, and maintain professional standards.