Lead Caregiver - Field Supervisor

Assisting Hands Irvine & Dana Point•San Juan Capistrano, CA

1d•Onsite

About The Position

Assisting Hands Irvine & Dana Point is a provider of non-medical home care services in Orange County, serving private clients and veterans. The Lead Caregiver / Field Supervisor supports the delivery of high-quality, compassionate, and reliable care through caregiver leadership, field supervision, client support, quality assurance, and emergency shift relief. The role serves as a liaison among agency management, clients and their families, and caregivers, helping ensure caregivers understand and follow care plans, demonstrate appropriate caregiving skills, maintain professional standards, and provide consistent care. This hands-on role involves direct client care, supervisory visits, coaching and mentoring caregivers, assisting with client reassessments, and responding to occasional staffing emergencies. Regular travel to client homes throughout the service area is required. The schedule is 20–25 hours per week, either Sunday to Wednesday or Thursday to Saturday, with rotational on-call duty as scheduled on evenings and weekends. The position is hourly and non-exempt, with compensation of $22.00–$26.00 per hour.

Requirements

High school diploma or GED.
At least 3 years of professional caregiving experience.
Demonstrated leadership ability and interest in mentoring and developing caregivers.
Strong understanding of non-medical home care services, client safety, fall prevention, and appropriate caregiver boundaries.
Experience working with older adults and individuals with changing physical or cognitive needs.
Excellent interpersonal, verbal, and written communication skills.
Ability to provide constructive feedback and address caregiver performance concerns professionally.
Strong organizational skills and attention to detail.
Ability to work independently, exercise sound judgment, and recognize when issues require management intervention.
Reliable transportation, a valid California driver's license, and current automobile insurance.
Current CPR/First Aid certification.
Must meet applicable California Department of Social Services requirements, including background clearance and HCA registration.
Ability to travel regularly to client homes throughout the service area.

Nice To Haves

Experience with seniors, dementia/Alzheimer's care, mobility assistance, and personal care.
Certified Nursing Assistant (CNA) qualification.

Responsibilities

Coordinate first-visit orientation with caregivers.
Schedule client supervisory visits and caregiver observations.
Conduct caregiver training in the field as needed.
Provide input for client reassessments and family follow-ups.
Coach caregivers and support their skills development.
Provide emergency hands-on shift coverage and direct client care as needed.
Participate in rotational on-call coverage on scheduled evenings and weekends.
Attend periodic office meetings and coordinate with agency management.
Help ensure caregivers follow established care plans, demonstrate appropriate skills, and maintain professional standards.