Lead Caregiver

Babette Home Care • Newton, MA

9d

About The Position

Babette Home Care is seeking an experienced, dependable, and compassionate Lead Caregiver to combine hands-on client care with leadership, mentorship, and quality assurance responsibilities. The role supports seniors in their homes and helps maintain professional, reliable, and personalized services. The Lead Caregiver also supports caregivers and the Care Manager, participates in an assigned on-call rotation, and may provide temporary or emergency coverage. Flexible work-from-home options are available.

Requirements

• At least 1 year of professional caregiving experience in home care, senior care, or a related setting.
• Strong communication, organizational, and problem-solving skills.
• Reliability, punctuality, and professionalism.
• Ability to work independently, take initiative, and make sound decisions within company policies.
• Comfort using mobile applications for care documentation and communication with management.
• Valid driver’s license and reliable transportation to travel between client homes.
• Ability to safely assist clients with mobility and transfers, with or without reasonable accommodation.
• Willingness to work flexible hours and participate in an assigned on-call rotation.

Nice To Haves

• Experience as a CNA, HHA, or other direct-care professional.
• Previous experience mentoring, training, or supervising caregivers.
• Current CPR and First Aid certification, or willingness to obtain certification.
• Experience with client assessments, quality assurance visits, or care coordination.
• Familiarity with dementia care, fall prevention, and senior safety practices.

Responsibilities

• Provide hands-on care, including personal hygiene assistance, mobility and transfers, meal preparation, companionship, light housekeeping, errands, and medication reminders.
• Help launch new client cases and support smooth transitions into services.
• Introduce assigned caregivers to clients and families and review expectations, routines, and individualized care plans.
• Provide temporary or emergency coverage to maintain continuity of care.
• Model the agency’s standards of professionalism, reliability, and compassionate service.
• Assist with onboarding and training new caregivers through demonstrations and practical guidance.
• Provide constructive feedback, mentorship, and support to caregivers.
• Identify caregiver performance concerns and communicate recommendations to the Care Manager.
• Conduct scheduled client check-ins and quality assurance visits.
• Observe and report changes in clients’ conditions, care needs, or home environments.
• Ensure caregivers follow care plans, safety protocols, and company policies.
• Maintain accurate and timely documentation of visits, observations, and care-related concerns.
• Communicate with clients, families, caregivers, and management to help resolve concerns promptly.
• Participate in an assigned on-call rotation and respond to urgent staffing or client care needs.
• Assist with unexpected caregiver absences and last-minute coverage when necessary.
• Support the Care Manager in maintaining consistent service delivery and caregiver accountability.
• Escalate emergencies, safety concerns, and significant client changes promptly and appropriately.

Benefits

• Competitive compensation recognizing experience and leadership responsibilities.
• Consistent hours and dependable scheduling opportunities.
• Flexible scheduling to support work-life balance.
• Paid training and professional development.
• Career advancement opportunities, including potential growth into a Care Manager position.
• Supportive management team emphasizing communication, collaboration, and accountability.
• Employee recognition and appreciation for outstanding performance.
• Meaningful work positively impacting clients, families, and fellow caregivers.
• Flexible work-from-home options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed