Lead Capital Markets Middle Office Specialist – Client Service

Wells Fargo Bank•New York, NY

1d•Hybrid

About The Position

Wells Fargo is seeking a Lead Capital Markets Middle Office Specialist within the New York Prime Client Service team as a part of Corporate Investment Banking Operations. The Client Service Team is a central point of contact and relationship manager for our clients. The CSR acts as a conduit between the client, our custodians, and the rest of the firm, providing escalation support, navigation, and helping to deliver real solutions. On a daily basis, the CSR oversees the clients’ accounts and gets involved in all aspects of the client's business including, but not limited to: financing, margin, trade clearing and settlement, asset transfer, stock loan, basic reconciliation, and miscellaneous facilitation.

Requirements

5+ years of Capital Markets industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

5+ years of experience in Prime Brokerage Client Service or related role
Knowledge and understanding of Geneva and GIM2 portfolio accounting systems
Excellent written and verbal communication skills, including the ability to effectively target messages to different audiences
Self-directed, highly motivated, and ability to work independently
Professional business acumen
Series 7 (preferred)
Ability to travel throughout the country to build relationships with clients and prospects, including, but not limited to, focus areas like the Southeast, Boston, Chicago, Dallas and San Francisco

Responsibilities

Day-to-day resolution of trade related issues, customer account reconciliation, and personalized account service to Hedge Fund Clients within Prime Brokerage and the broader Bank
Work with clients, custodian contacts, management, and other resources to resolve trade related issues
Identify and escalate market sensitive issues
Review/approve various reports & entries and understand the effect of these reports & entries on various touch points (i.e., the client, DMA platform, website, firm, custodian, sales team, trader, etc.)
Participate in committees and workgroups related to special projects to build functionality and increase efficiency at the firm
Be responsible for daily balancing of positions and activity in assigned customer accounts to the complete satisfaction of the client
Conduct reconciliation of both custody accounts as well as hearsay transactions for accounts held elsewhere
Be responsible for data entry or corrections in multiple/parallel systems as workflow requires
Communicate/monitor/manage maturity alerts, corporate action deadlines, margin calls, buy-ins, and other items for attention