Lead Cancer Center Coordinator - Hematology/ Oncology - Full Time - Days - 8hr West Covina (Pavilion)

Emanate Health Foothill Presbyterian Hospital • West Covina, CA

5d • Onsite

About The Position

The Lead Cancer Center Coordinator leads the accurate, courteous, professional, and timely processing of ambulatory clinic and acute treatment registrations and insurance coverage verification, following hospital and department policies and procedures. The role verifies insurance eligibility and benefits, obtains authorizations, and requests and accurately documents patients’ financial responsibility to ensure accounts are ready for billing and collections.

The coordinator prepares and coordinates referrals, arranges appointments for patients, answers incoming calls, and communicates with patients to support follow-through with referrals. The role also helps synchronize appointments, authorizations, and tests across other clinics, and provides documentation support, communication enhancements, and other activities that help coordinate patient care.

Requirements

• Three to five years of experience in a healthcare setting; experience in an oncology practice is preferred.
• Excellent customer service skills.
• Computer skills for data entry.

Nice To Haves

• High school education or equivalent preferred.
• Bilingual skills preferred.
• Knowledge of medical terminology preferred.
• Experience with admissions or registration and insurance verification preferred.
• Experience in an oncology practice preferred.

Responsibilities

• Lead the timely, accurate, courteous, and professional processing of ambulatory clinic and acute treatment registrations.
• Verify insurance coverage, eligibility, and benefits in accordance with hospital and department policies and procedures.
• Obtain authorizations and request and accurately document patients’ financial responsibility.
• Ensure patient accounts are ready for billing and collections.
• Prepare and coordinate referrals.
• Arrange appointments on behalf of patients.
• Answer incoming calls and communicate with patients to ensure follow-through with referrals.
• Support coordination of appointments, authorizations, and tests with other clinics.
• Provide documentation support and communication enhancements for the coordination of patient care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED