Lead Cancer Center Coordinator - Hematology/ Oncology - Full Time - Days - 8hr West Covina (Pavilion)
About The Position
The Lead Cancer Center Coordinator leads the accurate, courteous, professional, and timely processing of ambulatory clinic and acute treatment registrations and insurance verification in accordance with hospital and department policies and procedures. The role verifies insurance eligibility and benefits, obtains authorizations, and requests and accurately documents patients’ financial responsibility to ensure accounts are ready for billing and collections. The coordinator prepares and coordinates referrals, arranges appointments on behalf of patients, answers incoming calls, and communicates with patients to ensure referrals are followed through. The position also supports coordination of appointments, authorizations, and tests with other clinics, and provides documentation, communication, and other support activities to coordinate patient care.
Requirements
- Three to five years of experience in a healthcare setting; oncology practice experience is preferred.
- Excellent customer service skills.
- Computer skills for data entry.
Nice To Haves
- High school diploma or equivalent.
- Bilingual ability.
- Knowledge of medical terminology.
- Admission or registration experience.
- Insurance verification experience.
- Experience in an oncology practice.
Responsibilities
- Lead timely and accurate processing of ambulatory clinic and acute treatment registrations.
- Verify insurance eligibility and benefits and obtain authorizations according to hospital and department policies and procedures.
- Request and accurately document patients’ financial responsibility and ensure patient accounts are ready for billing and collections.
- Prepare and coordinate referrals.
- Arrange appointments on behalf of patients.
- Answer incoming calls and communicate with patients to ensure follow-through with referrals.
- Coordinate appointments, authorizations, and tests with other clinics.
- Provide documentation support, improve communication, and assist with coordination of patient care.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
