Lead, Business Functions (PowerPlan)

Liberty Utilities•Village of Massena, NY

2d•$130,000 - $160,000•Hybrid

About The Position

The position manages the PowerPlan application and its users, ensuring the system operates efficiently and effectively. It provides troubleshooting support to end users with varying levels of technical knowledge and works across teams to support accountability, visibility, and understanding of systems, accounting, reporting, and operational performance. The role requires strong communication and interaction with Property Accounting and Leadership, and reports to the Director, Fixed Asset Lifecycle. The position ensures seamless PowerPlan operations, optimizes functionality and compatibility with SAP S4/Hana, monitors system performance, resolves incidents, coordinates outages and security reviews, and maintains test and training environments. It also supports month-end coordination and PowerPlan closing tasks. The role develops user training and documentation, analyzes system data and performance metrics, and implements solutions that improve reliability and operational efficiency. The role promotes company values and a safe work environment. The full base salary range is $130,000–$160,000 per year.

Requirements

Bachelor's degree or equivalent.
4–5 years of PowerPlan Cloud application experience.
Knowledge of fixed asset and depreciation accounting concepts.
Effective writing and communication skills.
Strong problem-solving and analytical skills.
Adaptability and commitment to continuous learning.
Ability to work under pressure and mitigate challenges.
Advanced Excel capabilities.
SQL knowledge.

Nice To Haves

SAP S4 Hana PPM, PS, and/or CO experience.
Knowledge of regulated utility accounting concepts, including FERC and NARUC.

Responsibilities

Manage the PowerPlan application and its users to ensure efficient and effective system operation.
Optimize PowerPlan functionality to improve fixed asset lifecycle efficiency.
Monitor system performance, identify potential issues, and mitigate risks to maintain uninterrupted service.
Support compatibility between SAP S4/Hana and PowerPlan.
Troubleshoot and analyze incidents, identify root causes, and implement solutions to improve system reliability and operational performance.
Respond to alerts and take appropriate action.
Perform system maintenance, including reviewing error logs.
Maintain test and training system environments, including performing refreshes.
Coordinate system outages.
Coordinate system security reviews.
Develop and deliver targeted training programs for application users.
Maintain user-centric documentation, manuals, and instructional materials.
Analyze system data and performance metrics to inform decisions and improve operational efficiency.
Identify performance gaps and system deficiencies, and develop and implement targeted improvements.
Facilitate month-end coordination and perform PowerPlan application closing tasks.
Demonstrate company values and promote a safe work environment.