Lead Business Execution Consultant -- Card & Collateral Delivery

Wells Fargo•Wilmington, DE

4d•Hybrid

About The Position

Wells Fargo is seeking a Lead Business Execution Consultant to support the availability and effective management of card plastics and customer-facing collateral used in card issuance, reissue, replacement, and fulfillment. The role applies advanced inventory planning, forecasting, and operational expertise to lead complex cross-functional initiatives that balance customer demand, supplier capacity, production lead times, cost, and risk. It also provides strategic consultation, strengthens governance and controls, and drives improvements that support reliable card production and customer fulfillment. The position offers a hybrid work schedule and requires willingness to work on-site at one of the listed locations: Charlotte, North Carolina; Wilmington, Delaware; Des Moines, Iowa; or Chandler, Arizona. Relocation assistance is not available, and the position is not eligible for visa sponsorship.

Requirements

At least 5 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through work experience, training, military experience, or education.
Willingness to work on-site at one of the stated locations.

Nice To Haves

Experience developing demand forecasts and translating business drivers into inventory, replenishment, and production requirements.
Experience managing inventory levels, reorder points, supplier lead times, service levels, production schedules, and operational risk.
Experience in banking, payments, card operations, manufacturing, fulfillment, or another regulated industry.
Experience with card plastics, payment chips, print communications, packaging, or production inventory.
Knowledge of Visa, Mastercard, or other payment network requirements affecting card production and fulfillment.
Experience leading process improvement, operational excellence, Lean, or Six Sigma initiatives.
Experience creating dashboards, performance measures, risk reporting, and executive-level communications.
Advanced analytical, problem-solving, consultation, stakeholder management, and influencing skills.

Responsibilities

Lead inventory planning and forecasting for card plastics and customer-facing collateral, considering account growth, reissues, replacements, expirations, scrap rates, portfolio changes, supplier capacity, and production lead times.
Make complex decisions to maintain inventory availability, mitigate stockout and obsolescence risk, and balance service continuity with cost and write-off considerations.
Lead cross-functional planning for new products, portfolio changes, conversions, campaigns, and customer communications; assess inventory and production impacts and drive operational readiness.
Provide advanced consultation on card plastics, payment chips, carriers, letters, inserts, packaging, and other customer-facing collateral in the assigned portfolio.
Resolve complex inventory, production, quality, supplier, or fulfillment issues that may affect customers, operations, or business delivery.
Collaborate with business, operations, procurement, risk, and supplier partners to align replenishment plans, production schedules, service levels, capacity, and contingency actions.
Lead development of inventory dashboards, performance measures, risk reporting, and executive updates to improve visibility and support business decisions.
Design and implement improvements to forecasting, inventory controls, governance routines, procedures, and documentation to strengthen operational resiliency and audit readiness.
Lead implementation of business, regulatory, Visa, Mastercard, and other payment network changes that affect card production or collateral inventory.
Provide work direction, peer mentorship, and subject matter guidance to cross-functional partners while influencing outcomes without direct authority.
Execute applicable risk programs and follow Wells Fargo policies and procedures, fulfill risk and compliance obligations, escalate and remediate issues, and make sound risk decisions.