Lead Business Analyst (Information Technology Analyst 3)

New Jersey Courts•Trenton, NJ

23h•Hybrid

About The Position

The New Jersey Judiciary is seeking an experienced business analyst to work under the general direction of the Project Manager or other supervisory personnel in the Automated Trial Court Services Unit (ATCSU). This unit is primarily responsible for business analysis and user requirements gathering; workflow analysis; development of project plans; user interface; system testing; and user training and support. The unit works collaboratively with court case processing managers and staff, information technology managers and staff, and others to plan and implement large scale Judiciary information technology projects. It also provides ongoing customer support for applications through the operation of help desk and delivers presentations and on-site support when necessary to various customers located throughout the state. Experience with all stages of the SDLC, PEGA and utilizing Agile is preferred. This position will be dedicated to the development, support, and maintenance of multiple applications.

Requirements

Graduation from an accredited college or university with a bachelor’s degree in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity and three years of professional experience in: analyzing, designing, programming, troubleshooting, resolving technical problems, testing, defining business requirements, training and/or installing computer systems applications OR planning, acquiring, installing and implementing telecommunications facilities and services, wide area networks, or local area networks OR generating and maintaining system software OR business analysis which may include defining and gathering business and functional requirements, analyzing and validating data and/or documenting test plans OR business analytics OR data analytics.
Applicants who do not possess the required education may substitute additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying on a year for year basis with one year of such experience being equal to 30 semester hour credits.
A bachelor’s degree in any field from an accredited college or university and one year of additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying may be substituted for the required education.
An associate degree from an accredited college or university, in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity and two years of additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying may be substituted for the required education.
An associate degree in any field from an accredited college or university and three years of additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying may be substituted for the required education.
A master’s degree from an accredited college or university in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity may be substituted for the required education OR one year of experience.
Individuals who have successfully completed internships within the Central Office Information Technology Office; ATCSU; Data Analytics, Research and Statistics Office; and/or the Information Security Unit may substitute their experience as interns for the required professional experience with one such year of intern experience being equivalent to six months of professional experience.
Regular and predictable physical presence at the worksite is an essential function of this position.

Nice To Haves

Experience with all stages of the SDLC, PEGA and utilizing Agile is preferred.

Responsibilities

Lead the analysis, design, and management of system development and maintenance by partnering with business stakeholders to gather requirements and implement effective technology solutions tailored to user needs
Lead team members or other group of non-subordinates in assigned tasks
Write specifications for new computer programs and enhancements, constructing workflow diagrams, generating user documentation, recommending process and design changes to case management systems
Define project requirements with related project milestones and schedules
Define and document customer business functions and processes
Facilitate communication and understanding between stakeholders and software development teams to ensure alignment of project objectives
Communicating and collaborating with external and internal customers to analyze information needs and functional requirements in delivering business requirements documents (e.g., UI designs, screen-flow diagrams, wireframes & user interface specification documentation)
Create test scripts and perform a variety of system and user testing across multiple platforms
Design and conduct presentations and training sessions to internal and external customers (including judges, court staff, attorneys and other governmental entities)
Design and create on-line training tutorials
Conduct interviews and attend site visits to research and analyze work methods, processes, and programs
Formulate management reports and facilitate meetings to track/monitor project progress
Perform other related duties as required