Lead Business Analyst
About The Position
We're looking for a Lead Business Analyst to be a strategic analytics partner to the entire company. You'll work across product, growth, marketing, finance, and leadership to answer the ambiguous, high-stakes questions that shape our direction — where to invest, what's really driving the business, and how our consumer and enterprise businesses fit together. You'll bring a point of view (not just an answer), you'll be a trusted voice in board and business-review prep, and you'll make sure the whole company runs on numbers it can trust. This is a high-leverage role for someone who loves turning data into decisions and wants their fingerprints on the strategy of a fast-growing company.
Requirements
- 4+ years in analytics, strategy, or business/finance analytics, with a track record of insight that changed material business decisions.
- Advanced SQL, strong experience with modern analytics tools, and familiarity with dbt or semantic layers
- Hands-on experience applying AI/LLM tools to analytical tasks such as data synthesis, hypothesis generation, and productivity acceleration
- Strong business and financial acumen — you're comfortable owning the logic behind LTV, CAC, payback, NRR, and revenue recognition, and connecting it to strategy.
- The ability to frame ambiguous questions, form a point of view, and communicate it persuasively to both technical and non-technical audiences, including leadership.
- A bias for turning insight into decisions, and the ownership to follow through on impact.
Nice To Haves
- Experience partnering with a Finance team on unit-economics methodology (LTV/CAC/NRR).
- Both consumer (B2C) and enterprise (B2B) experience.
- Background in consumer subscription, edtech, or language learning.
Responsibilities
- Partner with leaders across every function to frame ambiguous business questions and bring rigorous, opinionated analysis to the decisions that matter most.
- Act as the bridge between Finance and Marketing: connecting budget pacing, spend efficiency, and channel-level outputs to revenue forecasts and broader planning conversations
- Own the high-leverage company questions like unit economics, growth drivers, the B2C↔B2B picture, and where to place the next bet — and turn them into recommendations leadership acts on.
- Drive board- and business-review-level analysis, synthesizing what's happening across the business into a clear, trustworthy story.
- Own our core metric definitions as a single source of truth: define them, govern how they change, and drive org-wide adoption so the company stops debating which number is right.
- Partner with Finance on the metrics behind planning — LTV, CAC, payback, and NRR — including more sophisticated, segmented LTV across our consumer and enterprise businesses.
- Champion self-serve and modern, AI-assisted analytics so the organization can answer routine questions on its own.
Benefits
- We're live in over 40 countries and launching in a number of new markets soon.
- Dedicated offices in San Francisco, Ljubljana, Seoul, Tokyo, and Taipei
- Opportunity to talk to users in each of these regions on a regular basis as well as travel.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
