Lead Business Analyst

Thomson ReutersToronto, ON
$100,100 - $185,900Hybrid

About The Position

We are seeking a highly skilled Lead Business Analyst to join our team. The ideal candidate will have knowledge of Varicent (or similar Incentive Compensation Management software) and a proven ability to configure, customize, and support its production environment to meet business needs. This role requires a blend of technical expertise, analytical skills, and business acumen to ensure seamless system performance and deliver value to stakeholders. About the Role In this opportunity as a Lead Business Analyst, your key responsibilities will be: Varicent Configuration: Lead the design, configuration, and implementation of solutions within Varicent to support business requirements. Collaborate with stakeholders to gather requirements and translate them into functional specifications. Optimize Varicent workflows, rules, calculations, and reporting to ensure efficient and accurate incentive compensation processes. Production Support: Provide ongoing support for Varicent production environments, ensuring system stability and performance. Troubleshoot and resolve system issues, including data discrepancies, configuration errors, and user challenges. Monitor system performance and proactively identify opportunities for improvement. Analysis and Collaboration: Partner with business teams (e.g., Sales, Finance, HR) to understand incentive compensation goals and translate them into technical solutions. Conduct impact analysis for system changes and ensure alignment with organizational objectives. Support testing efforts, including unit testing, regression testing, and user acceptance testing. Documentation and Training: Develop and maintain clear documentation for system configurations, workflows, and processes. Provide training and guidance to users on Varicent functionality and best practices.

Requirements

  • Bachelor's degree in Business Administration, Computer Science, Information Systems, or related field.
  • 4+ years of experience as a Business Analyst, with a focus on Varicent or similar Incentive Compensation Management platforms.
  • Proven experience in system configuration, implementation, and production support.
  • Strong understanding of incentive compensation processes and related business functions (e.g., sales operations, financial reporting).
  • Proficiency in SQL, Excel, and data analysis tools.
  • Excellent problem-solving skills with the ability to work independently and in a team environment.
  • Strong communication and interpersonal skills to collaborate with cross-functional teams and stakeholders.

Nice To Haves

  • Varicent certification

Responsibilities

  • Lead the design, configuration, and implementation of solutions within Varicent to support business requirements.
  • Collaborate with stakeholders to gather requirements and translate them into functional specifications.
  • Optimize Varicent workflows, rules, calculations, and reporting to ensure efficient and accurate incentive compensation processes.
  • Provide ongoing support for Varicent production environments, ensuring system stability and performance.
  • Troubleshoot and resolve system issues, including data discrepancies, configuration errors, and user challenges.
  • Monitor system performance and proactively identify opportunities for improvement.
  • Partner with business teams (e.g., Sales, Finance, HR) to understand incentive compensation goals and translate them into technical solutions.
  • Conduct impact analysis for system changes and ensure alignment with organizational objectives.
  • Support testing efforts, including unit testing, regression testing, and user acceptance testing.
  • Develop and maintain clear documentation for system configurations, workflows, and processes.
  • Provide training and guidance to users on Varicent functionality and best practices.

Benefits

  • Flexible vacation
  • Two company-wide Mental Health Days off
  • Access to the Headspace app
  • Retirement savings
  • Tuition reimbursement
  • Employee incentive programs
  • Resources for mental, physical, and financial wellbeing
  • Market competitive health, dental, vision, disability, and life insurance programs
  • Competitive 401k plan with company match
  • Competitive vacation, sick and safe paid time off
  • Paid holidays
  • Parental leave
  • Sabbatical leave
  • Optional hospital, accident and sickness insurance paid 100% by the employee
  • Optional life and AD&D insurance paid 100% by the employee
  • Flexible Spending and Health Savings Accounts
  • Fitness reimbursement
  • Access to Employee Assistance Program
  • Group Legal Identity Theft Protection benefit paid 100% by employee
  • Access to 529 Plan
  • Commuter benefits
  • Adoption & Surrogacy Assistance
  • Access to Employee Stock Purchase Plan
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