Lead Benefits & Retirement Project Coordinator

City of Memphis•Memphis, TN

1d•$56,103 - $85,842

About The Position

Works under the direction of the Total Rewards (TR) Senior Manager to coordinate, develop, and facilitate projects related to benefits, retirement, and other Total Rewards initiatives. Ensures project deliverables are completed on time and within scope. Research best practices to develop programs that support TR objectives. Identifies strategies to enhance employee engagement in benefits and retirement programs. Works with TR and other HR teams to define project scope, goals, and deliverables, aligning projects with organizational goals and addressing business needs. Coordinates multiple projects by planning, assessing needs, setting goals, and allocating resources. Oversees project planning and implementation to ensure timely and effective delivery. Conducts post-project evaluations to assess outcomes, identify areas for improvement, and make recommendations. Develops and delivers progress reports, proposals, and presentations. Monitors project data, analyzes progress, and drafts guidelines. Serves as a liaison and resource for internal and external contacts, providing documentation, reports, and advice to participants. Tracks and maintains accurate records for program or project activities. Assists with other projects by assigning tasks and setting priorities. Verifies data accuracy and resolves discrepancies as needed. Administers guidance, assistance, and work direction to support staff in their day-to-day job functions and responsibilities. Serves in a lead capacity to coordinate with Information Technology (IT) on benefits and retirement-related projects. Coordinates the auditing of the interface files with outside vendors, including review of weekly error reports as needed. Routinely oversees and conducts audits of benefits and retirement processes to ensure accuracy and efficiency.

Requirements

Project coordination experience
Experience with benefits and retirement programs
Ability to research best practices
Skills in developing programs
Ability to identify strategies for employee engagement
Experience defining project scope, goals, and deliverables
Ability to align projects with organizational goals
Experience coordinating multiple projects
Skills in project planning, needs assessment, goal setting, and resource allocation
Experience overseeing project planning and implementation
Ability to conduct post-project evaluations and make recommendations
Skills in developing and delivering progress reports, proposals, and presentations
Ability to monitor project data and analyze progress
Skills in drafting guidelines
Experience serving as a liaison and resource
Ability to provide documentation, reports, and advice
Skills in tracking and maintaining accurate records
Ability to assign tasks and set priorities
Skills in verifying data accuracy and resolving discrepancies
Experience administering guidance, assistance, and work direction to support staff
Experience coordinating with Information Technology (IT)
Experience coordinating the auditing of interface files with outside vendors
Experience reviewing weekly error reports
Experience overseeing and conducting audits of benefits and retirement processes

Responsibilities

Coordinate, develop, and facilitate projects related to benefits, retirement, and other Total Rewards initiatives.
Ensure project deliverables are completed on time and within scope.
Research best practices to develop programs that support TR objectives.
Identify strategies to enhance employee engagement in benefits and retirement programs.
Define project scope, goals, and deliverables, aligning projects with organizational goals and addressing business needs.
Coordinate multiple projects by planning, assessing needs, setting goals, and allocating resources.
Oversee project planning and implementation to ensure timely and effective delivery.
Conduct post-project evaluations to assess outcomes, identify areas for improvement, and make recommendations.
Develop and deliver progress reports, proposals, and presentations.
Monitor project data, analyze progress, and draft guidelines.
Serve as a liaison and resource for internal and external contacts, providing documentation, reports, and advice to participants.
Track and maintain accurate records for program or project activities.
Assist with other projects by assigning tasks and setting priorities.
Verify data accuracy and resolve discrepancies as needed.
Administer guidance, assistance, and work direction to support staff.
Coordinate with Information Technology (IT) on benefits and retirement-related projects.
Coordinate the auditing of interface files with outside vendors, including review of weekly error reports.
Oversee and conduct audits of benefits and retirement processes to ensure accuracy and efficiency.