Lead Benefits Coordinator (Business Services Coordinator)

UNC-Chapel Hill•Chapel Hill, NC

1d•Onsite

About The Position

The primary purpose of this Lead Benefits Coordinator position is to plan, organize, conduct and manage patient eligibility determination and benefits services to meet the fiscal requirements of the federally funded Ryan White grants. This includes but is not limited to planning periodic fiscal needs assessments for all HIV patients in care at the UNC ID clinic. The goal of the assessment is to determine the level and type of patient financial need and coordinate among multiple benefit programs the patient may be eligible for. These programs include but are not limited to: UNC Financial Assistance, UNC Physician and Hospital billing departments, NC HIV Medication Assistance programs, Pharmaceutical company assistance programs, copay assistance programs, pharmacy benefit programs, grant funds. Where applicable, referrals for Medicaid, Medicare, Marketplace insurance programs and linkage to other benefit navigators may be required. The duties include maximizing third-party payers, and compliance and monitoring of the grant requirements such as sliding fee scales and caps on charges. These duties will involve project and team planning, developing methodology for tracking and reporting program data, database entry and management, electronic health record management, development of written policies and procedures, systematic compliance monitoring and auditing, preparation of patient and staff educational materials, communication with multi-disciplinary clinical staff, program staff, administration, accounting and direct patient contact. Position requires both collaborative and independent work, training and daily supervision of staff, students and others as assigned.

Requirements

Patient eligibility determination and benefits services
Fiscal requirements of federally funded Ryan White grants
Fiscal needs assessments for HIV patients
Coordination among multiple benefit programs
Referrals for Medicaid, Medicare, Marketplace insurance programs
Linkage to other benefit navigators
Maximizing third-party payers
Compliance and monitoring of grant requirements (sliding fee scales, caps on charges)
Project and team planning
Developing methodology for tracking and reporting program data
Database entry and management
Electronic health record management
Development of written policies and procedures
Systematic compliance monitoring and auditing
Preparation of patient and staff educational materials
Communication with multi-disciplinary clinical staff, program staff, administration, accounting and direct patient contact
Collaborative and independent work
Training and daily supervision of staff, students and others as assigned

Responsibilities

Plan, organize, conduct and manage patient eligibility determination and benefits services to meet the fiscal requirements of the federally funded Ryan White grants.
Plan periodic fiscal needs assessments for all HIV patients in care at the UNC ID clinic.
Determine the level and type of patient financial need and coordinate among multiple benefit programs the patient may be eligible for.
Maximize third-party payers.
Ensure compliance and monitoring of grant requirements such as sliding fee scales and caps on charges.
Project and team planning.
Develop methodology for tracking and reporting program data.
Database entry and management.
Electronic health record management.
Development of written policies and procedures.
Systematic compliance monitoring and auditing.
Preparation of patient and staff educational materials.
Communication with multi-disciplinary clinical staff, program staff, administration, accounting and direct patient contact.
Training and daily supervision of staff, students and others as assigned.