Lead Behavioral Health Coordinator

FRONT ST MASTER•Live Oak, CA

5d•Onsite

About The Position

Under the supervision of the HSTEAM Manager, the Lead HSTeam Coordinator provides high-intensity behavioral health support and rehabilitative services for residents of Harvey West Studios. This role is dedicated to clinical stabilization, psychiatric symptom management, and independent living skills training. As a Lead, they provide functional oversight for behavioral health documentation and act as the clinical "Zone Lead" for HSTeam staff agency-wide.

Requirements

B.A. or B.S. in Social Work, Psychology, or a related field.
3+ years in community-based mental health or social services.
Experience with high-acuity behavioral health populations and clinical documentation is required.
Valid First Aid/CPR and NVCI (Non-Violent Crisis Intervention) certification (or ability to obtain within 30 days of hire).
Strong knowledge of trauma-informed care and the "Housing First" model.
Proficiency in Electronic Health Record (EHR) systems.

Nice To Haves

MHRS Status: Preferred (qualified to provide Mental Health Rehabilitation Services).

Responsibilities

Provide individual and group support focused on managing psychiatric symptoms, distress tolerance, and emotional regulation within a permanent supportive housing environment.
Provide direct training and assistance with Activities of Daily Living (ADLs) to ensure residents can maintain their independent housing units safely and successfully.
Responsible for the development and maintenance of "Problem Lists" and care plans that meet current standards for Medical Necessity within the County EHR.
Act as the lead site responder for behavioral health crises, utilizing trauma-informed care and NVCI (Non-Violent Crisis Intervention) techniques to maintain site safety and prevent hospitalization.
Coordinate closely with the Harvey West RN and external providers to monitor medication adherence and effectiveness.
Assist residents in identifying and reporting side effects and coordinating medical appointments to ensure holistic health stability.
Provide technical guidance to HSTeam staff on writing high-quality progress notes that accurately reflect rehabilitative goals and clinical outcomes.
Reviews site-specific data to ensure the team is meeting the requirement of tracking 100% of behavioral health service units in the County EHR for revenue projection purposes.
Leads clinical orientation for new behavioral health hires at Harvey West, ensuring they understand the unique acuity and safety protocols of the site.
Represents the behavioral health team in coordination meetings with County Behavioral Health and Full-Service Partnership (FSP) clinicians.
Acts as the "Zone Lead" for behavioral health resources in Santa Cruz County, maintaining an updated directory of dual-diagnosis support groups, recovery resources, and specialized therapy providers.