Lead Base Area Operator

Vail ResortsLudlow, MA
Onsite

About The Position

The Custodial Maintenance Team Lead performs critical operations in the base area to deliver an incredible arrival experience. This position is a great opportunity to learn new skills and gain knowledge in many aspects of maintenance and resort operations.

Requirements

  • Intermediate ski or snowboard ability preferred but not required.
  • Ability and willingness to ride chairlifts.
  • Must have a Valid Driver's License & Satisfactory Driving Record (in accordance with VR Drivers Policy).
  • Must be able and willing to work 1st and 2nd shifts.
  • Must be able and willing to work weekends and holidays.
  • Must be able to lift up to perform medium work (defined as exerting up to 50lbs of force occasionally).
  • Must be able to stand for long periods of time.
  • Must be able to work outside in varying weather conditions.
  • Strong communication skills; communications in a positive, solution oriented way to proactively address maintenance and operational needs.
  • Teamwork: able to work effectively with activities leadership and other department staff to plan, schedule, and complete maintenance tasks on time.
  • Organizational skills: able to organize and accomplish a wide variety of tasks and prioritize daily work to maximize productivity and efficient maintenance of all activities.
  • Strong troubleshooting skills
  • Ability to adapt quickly in a highly dynamic work environment
  • Ability to learn to use chemicals as directed
  • Must possess visual acuity necessary for visual inspection involving work at a distance or within arm's reach and sanitation.

Nice To Haves

  • Intermediate ski or snowboard ability

Responsibilities

  • Communicate with day shift operations to give and receive pertinent information.
  • Beginning of each shift set the tone; communicate expectations and delegate tasks and staff to achieve workload results.
  • Communicate with Supervisor to ensure seamless workload results.
  • Responsible for keeping Resort facilities clean during non-operative hours.
  • Responsible for supervising staff to achieve custodial tasks.
  • Understand the standards of all job tasks, and then coach staff to excel.
  • Ensure the Custodial Department presents a positive public image of Okemo Mountain Resort through work performed and positive interactions with our guests.
  • Ensure thorough, consistent training of staff members.
  • Provide quality work then audit outcomes to accepted standards.
  • Lead by example. Set proper appearance and conduct standards for custodial staff.
  • Control inventory of custodial supplies by maintaining inventory records.
  • Maintain equipment and tools in good operating condition.
  • Ensure safe workplace environment.
  • Other duties as assigned.

Benefits

  • Free passes for employees
  • employee discounted lift tickets for friends and family
  • free ski lessons
  • 40% retail discounts
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
  • Health Insurance
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans
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