Lead Base Area Operator
About The Position
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Requirements
- Demonstrate our core values: Serve Others, Do Right, Drive Value, Do Good, Be Safe, Be Inclusive and Have Fun.
- A strong knowledge of Microsoft Office platforms required.
- Exceptional organizational skills and ability to work under pressure. A keen eye for detail required.
- Problem solver, self-motivated/self-directed. The ability to work both independently and part of a team.
- Strong communication skills.
- Required to complete a satisfactory criminal record check.
Nice To Haves
- Post-secondary education an asset.
- Proven leadership skills, planning, ability and vision.
- Previous cleaning experience and employment a strong asset.
- First Aid trained an asset.
- Mental Health First Aid trained an asset.
Responsibilities
- Directly supervise frontline crews including: orientation and training, conflict resolution, long and short term planning of operation, maintenance of tools and equipment, executing daily meetings, and regular one-on-ones with Lead Hands.
- Provide leadership, promote team spirit and cooperative work ethics; provide the most outstanding examples of friendly, cooperative relationships with our guests, other staff and the rest of the department.
- Show initiative in handling routine matters and quick, thoughtful judgment in emergency situations.
- Understand and safely operate all aspects of the cleaning, roads & parking and snow clearing operations.
- Work effectively with other department’s mountain-wide as part of a large and diverse team.
- Relay work orders, respond to complaints, adhere to preventative maintenance programs and monitor quality of cleaning, reporting to higher management.
- Assist with successful organization of waste/recycling depots and bear-proof bins.
- Ensure proper and complete documentation of all frontline duties performed, reporting any personal incidents or damage involving a company vehicle/equipment to department managers.
- Ensure adherence to all operational and safety procedures, resulting in safe and efficient operation of vehicles and other equipment (Snowplow, Snow Blower, Bobcat, etc.) and providing a safe environment for guests and staff.
- Assist with the selection, training and development of staff, exceeding present standards.
- Understand operational procedures and maintenance for all janitorial equipment.
- Set an excellent example and strive to improve safety, service and job satisfaction.
Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
