Lead Base Area Operator

Vail Resorts•Leavenworth, KS

1d•Onsite

About The Position

The Base Area Operations (BAO) Lead role will oversee all aspects of the departmental functions and employees, including cleaning, roads and parking and snow removal. The Lead will report directly to the department Assistant and Manager. This is a Winter Seasonal position for the 2026/2027 season, with full-time hours available. The role requires the employee to be at least 18 years of age.

Requirements

Demonstrate our core values: Serve Others, Do Right, Drive Value, Do Good, Be Safe, Be Inclusive and Have Fun.
A strong knowledge of Microsoft Office platforms required.
Exceptional organizational skills and ability to work under pressure.
A keen eye for detail required.
Problem solver, self-motivated/self-directed.
The ability to work both independently and part of a team.
Strong communication skills.
Required to complete a satisfactory criminal record check.

Nice To Haves

Post-secondary education an asset.
Proven leadership skills, planning, ability and vision.
Previous cleaning experience and employment a strong asset.
First Aid trained an asset.
Mental Health First Aid trained an asset.

Responsibilities

Directly supervise frontline crews including: orientation and training, conflict resolution, long and short term planning of operation, maintenance of tools and equipment, executing daily meetings, and regular one-on-ones with Lead Hands.
Provide leadership, promote team spirit and cooperative work ethics; provide the most outstanding examples of friendly, cooperative relationships with our guests, other staff and the rest of the department.
Show initiative in handling routine matters and quick, thoughtful judgment in emergency situations.
Understand and safely operate all aspects of the cleaning, roads & parking and snow clearing operations.
Work effectively with other department’s mountain-wide as part of a large and diverse team.
Relay work orders, respond to complaints, adhere to preventative maintenance programs and monitor quality of cleaning, reporting to higher management.
Assist with successful organization of waste/recycling depots and bear-proof bins.
Ensure proper and complete documentation of all frontline duties performed, reporting any personal incidents or damage involving a company vehicle/equipment to department managers.
Ensure adherence to all operational and safety procedures, resulting in safe and efficient operation of vehicles and other equipment (Snowplow, Snow Blower, Bobcat, etc.) and providing a safe environment for guests and staff.
Assist with the selection, training and development of staff, exceeding present standards.
Understand operational procedures and maintenance for all janitorial equipment.
Set an excellent example and strive to improve safety, service and job satisfaction.