Lead Barista - Starbucks - Bellagio

MGM Resorts International

28d • $18 • Onsite

About The Position

As a Lead Barista at Starbucks at Bellagio, you will be responsible for supporting daily operations, maintaining a clean and welcoming dining area, and providing leadership and guidance to the barista team. You will help set the stage for an exceptional guest experience through your warm hospitality, attention to detail, and commitment to service excellence. By understanding each guest's unique needs and preferences, you will create memorable experiences and deliver the personalized service that inspires lasting WOW moments long after their visit.

Requirements

• Must be at least 21 years of age or older.
• High School Diploma, GED or equivalent

Nice To Haves

• 6+ Months of Prior Relevant Experience in a coffee shop, café, or specialty coffee environment preferred

Responsibilities

• Lead, coach, and train a shift of approximately 3-12 employees.
• Knowledgeable in product offerings, selling techniques, and service delivery for menu items.
• Resolve guest complaints within scope of authority; otherwise, refer matters to management and notify a supervisor and/or Security of unusual events, circumstances, missing items, or alleged theft.
• Process refunds and assist with operational support functions as assigned.
• Pack and complete orders according to guest preferences, ensuring all necessary condiments and accompaniments are included.
• Perform opening and closing duties based on shift assignment.
• Unload warehouse deliveries and stock designated storage areas while maintaining organization; replenish supplies and equipment as needed.
• Maintain cleanliness, sanitation, and appearance standards throughout the work area.
• Establish par levels for daily orders and complete daily order sheets.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED