Lead Bank Operations Specialist

Canandaigua National Bank & Trust CoCanandaigua, NY
Onsite

About The Position

A Lead Bank Operations Specialist is an elite financial industry professional with strong expertise in bank operations function processing. This role plays a crucial part in the bank's mission to maintain a professional and team-oriented corporate culture through managing workflow, scheduling, and administration of an assigned team within Bank Operations. This role works under the guidance of a Bank Operations Supervisor to ensure all team functions are processed according to service standards. This role also promotes the bank's vision of leveraging the full capabilities of our people by ensuring we are continually developing Bank Operations personnel within the assigned team and coach team members to look for opportunities to exceed expectations in the marketplace in a way that honors CNB's Core Values. Individuals in this role have an exceptional grasp on Bank Operations functions, are subject matter experts throughout the bank operations area, participate in various department and corporate projects, provide input to the department management team on prioritization of future projects, and have a strong focus on developing both themselves and those around them.

Requirements

  • An associate degree or equivalent experience in Business, Accounting, or a related field.
  • Specialized banking operations education and training with focus on Deposit Products.
  • Three to five (3-5) years' experience in related positions.

Nice To Haves

  • Bachelor degree or equivalent experience in Business, Accounting, or related field.
  • CNB Intermediate FSR training.

Responsibilities

  • Managing workflow, scheduling, and administration of an assigned team within Bank Operations.
  • Ensuring all team functions are processed according to service standards.
  • Continually developing Bank Operations personnel within the assigned team.
  • Coaching team members to look for opportunities to exceed expectations in the marketplace.
  • Participating in various department and corporate projects.
  • Providing input to the department management team on prioritization of future projects.

Benefits

  • Medical, dental, vision, FSA, HSA options for both part-time and full-time employees.
  • Medical coverage is also offered for domestic partners.
  • Paid holidays, vacation, and sick time.
  • Retirement benefits that include a 401(k), Profit Sharing, and Employee Stock Ownership Plan (ESOP).
  • Training & development opportunities.
  • Tuition assistance.
  • Community focused volunteer opportunities.
  • Award winning wellness program that promotes a solid work/life balance.
  • Banking perks and discount programs.
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