Bank Operations Trainee

Commerce Bank•Kansas City, MO

1d•Hybrid

About The Position

The main purpose of this job is to develop future leaders within Bank Operations through the 12-month LEAD (Leadership Exploration and Development program. Placement into a leadership position may occur as early as 6 months or up to two years, depending on individual performance and business needs.

Requirements

Bachelor’s Degree in a business or related field required or a Bachelor’s degree in a non-business field and equivalent combination of experience required
Basic knowledge of banking regulations pertinent to various areas as assigned
Ability to demonstrate strong resourcefulness by effectively utilizing internal systems, data sources, and institutional knowledge to resolve discrepancies, address inquires, and contribute to continuous process improvement
Agile learner, able to grow through experience, collaboration, training, self-study, and mentorship
Ability to demonstrate clear and professional communication across teams or stakeholders; proactively addresses challenges and resolves conflicts in a constructive manner
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
Ability to remain adaptable and resilient to most situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Visio, Excel and Outlook

Nice To Haves

Finance, business, banking or operations experience preferred
1+ year informal leadership experience preferred

Responsibilities

Rotate through diverse business units, working side by side with leadership on initiatives that build leadership skills, solve business challenges, and expand banking knowledge
Analyze operational issues and opportunities, present solutions, and support implementation alongside cross-functional teams
Develop a working knowledge of Bank Operation’s lines of business, understanding their customers, risks, stakeholders, and how they contribute to the Bank’s bottom line
Gather and report operational metrics for department, budget variance, unit cost reporting, and investigate discrepancies or issues with guidance
Conduct onboarding and training of new team members in conjunction with team leaders
Perform other duties as assigned