Lead Auditor and Technical Product Trainer

Baker Hughes • US-TX-OTHER TEXAS, TX

9d • Remote

About The Position

Baker Hughes is seeking a Lead Auditor and Technical Product Trainer to develop and deliver training programs for channel partners, Baker Hughes employees, and customers on the assembly, testing, and servicing of Flow Control & Safety Solutions products. This role also involves conducting global audits of channel partners, providing product and quality system support, and ensuring compliance with EHS and integrity policies. The position requires creating a positive learning environment, acting as a technical product expert, and following up on technical questions. It also supports global improvement initiatives and the implementation of VLM at channel partners.

Requirements

• Bachelor’s Degree from an accredited college or university OR High School Diploma / GED with a minimum of 5 years of experience in repair or installation of Flow Control & Safety Solutions products.
• Minimum of 5 years of experience with one or more of either Consolidated, Masoneilan, Becker or Mooney Products.
• Ability and willingness to travel both domestically and internationally up to 75% of the time.
• Ability and willingness to possess and maintain a valid driver’s license.
• Current work authorization in the country of employment.
• Proficiency in Microsoft Office (i.e., Word, Outlook, Excel, Power Point).
• Ability to work in a team and manage projects / stay focused on results by managing timelines, cost and major deliverables.
• Ability to prioritize and plan activities, use time efficiently and complete administrative tasks correctly and on time.

Nice To Haves

• Experience in the field of adult education or providing technical training.
• Previous service experience involving multiple Flow Control & Safety Solutions product lines.
• Experience in conducting quality system audits.
• Knowledge of appropriate Industry Technical Regulations and Standards; ASME, API, PED.
• Ability to clearly explain complex technical processes in an understandable way.
• Excellent presentation skills.
• Excellent communication skills, both verbal and written, in English language.
• Demonstrated ability to develop credibility with customers and exceptionally strong customer service mindset.
• Additional foreign language fluency.
• International experience with the ability to work with a variety of cultures.

Responsibilities

• Delivering technical hands-on and classroom training courses for channel partners, Baker Hughes employees and customers (end users) in the assigned regions.
• Helping to improve training standards in close cooperation with the Global Training team and interfacing with subject matter experts in Engineering and Product Line.
• Supporting the creation and maintenance of training materials and documentation.
• Supporting the continuous improvement process of training offerings by evaluating the feedback from training participants with standardized feedback procedures.
• Creating a positive and constructive learning environment by acting as a technical product expert and applying up-to-date adult learning principles.
• Focusing on understanding of, and compliance with, all applicable EHS (Environmental, Health and Safety) and integrity policies.
• Providing customer service to training guests and interacting with customers from diverse backgrounds and cultures.
• Following up with students to close technical questions that arise during training classes.
• Supporting other global improvement initiatives supporting Engineering and Product Line.
• Conducting channel partner and customer audits in accordance with the Valves Channel Partner Audit SOP.
• Supporting VLM Implementation at the Channel Partners.
• Helping to improve the global audit process in close coordination with the Global Audit team and interfacing with subject matter experts in Engineering and Product Line.

Benefits

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits
• Eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k).
• Choice of coverage options that best suit your needs.
• Comprehensive and competitive benefits package.
• Additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior