Lead Associate, Facilitator

QXO•Coppell, TX

9d•Hybrid

About The Position

QXO, Inc. is seeking a Lead Associate, Facilitator with extensive experience in the waterproofing industry to deliver training programs. This role involves preparing and maintaining positive learning environments, serving as the lead trainer for multiple programs, and collaborating with stakeholders on program development. The facilitator will also mentor new and existing facilitators to ensure consistent and excellent delivery of training content.

Requirements

5+ years of experience in a technical/sales position within the waterproofing industry with extensive knowledge of the waterproofing industry, including products, systems, and top vendors.
4+ years of exceptional facilitation experience delivering training to multiple levels and programs, including both virtual and instructor-led training.
Strong technical proficiency in Microsoft Office and video conferencing technology, specifically Microsoft Teams and Zoom.
Technical proficiency in CRM systems – Salesforce preferred, familiarity with Oracle systems.
Highly organized with the ability to prioritize and complete multiple tasks without sacrificing quality and accuracy.
Proven proactive approach to problem-solving with strong decision-making skills; self-motivated.
Excellent written and verbal communication skills.
Ability to travel up to 30% of the time to deliver in-person training.

Nice To Haves

2 + years of people leading experience is a plus.

Responsibilities

Deliver instructor-led training events in person and virtually.
Organize materials and provide support to learners before, during, and after training events.
Prepare, create, and maintain positive learning environments for groups of all levels, from frontline to senior leaders, and be able to tailor delivery to the audience.
Identify and proactively recommend program improvements to instructional designers.
Serve as the lead trainer for multiple programs across QXO organizations, certifying and mentoring new and existing facilitators, including guest facilitators, to ensure consistency and excellence in delivery.
Collaborate with key stakeholders and instructional designers on the development and deployment of new programs and initiatives.
Learn internal processes and products to educate others credibly.
Stay up to date on trends in the waterproofing industry and with major vendors’ products and available training programs.
Stay current on training, facilitation, leadership, and learning methodologies.