Lead Architect -GenBI Insights Platform

Travelers • Hartford, CT

5d • $173,700 - $286,600

About The Position

The Lead Architect for the GenBI Insights Platform serves as its primary architectural authority, reporting directly to the AVP of Data Products and Enablement. The role owns the platform’s reference architecture and technical strategy, proving and refining the architecture through implementation while developing capabilities for production use and enterprise scale. The architect ensures the platform remains coherent, production-hardened, observable, and trustworthy as it expands, and collaborates with Line of Business architecture and engineering teams and peer architects across EDDA to align it with the broader technology landscape.

The role encompasses architectural work from concept through implementation and ongoing capability expansion, including buy-versus-build decisions, architectural standards, AI strategy, and production readiness. The platform is already in motion, with a target-state conceptual architecture and foundational implementation underway; this position advances the architecture and capabilities, including work toward agentic territory.

Requirements

• Bachelor’s degree in computer science, a related STEM field, or equivalent education and/or work experience.
• At least 7 additional years of architecture/software engineering experience.
• At least 2 years of technical leadership experience.
• Advanced-level architecture experience and recent, strong hands-on engineering experience with modern technologies.
• Substantial architecture experience with depth in AI, data, and knowledge architecture.
• Experience with enterprise context layers, including understanding their tooling landscape, structural trade-offs, and downstream effects of modeling decisions.
• Applied experience delivering RAG-based architectures, vectorization approaches, and LLM evaluation frameworks.
• Understanding of architectural design decisions needed for AI observability, traceability, and hallucination mitigation.
• Experience executing complex, large-scale technology strategies.
• Extensive experience working in an agile operational model.
• Advanced experience supporting transformational change and adjusting plans, priorities, and strategies as circumstances change.
• Experience developing technology target states and roadmaps aligned to short- and long-term business goals.
• Strong understanding of value creation and business capability models.
• Strong knowledge of the insurance industry.
• Advanced experience identifying and analyzing current and future problems and opportunities, evaluating information to determine root causes, and exploring alternative solutions.
• Ability to collaborate with colleagues to achieve mutually responsible results.
• Sound judgment and ability to make decisions and commit to a position.
• Advanced verbal, written, and listening communication skills.
• Advanced leadership skills, including the ability to collaborate across architecture and engineering networks, build company-wide credibility, prioritize architectural challenges, and support team development.

Nice To Haves

• Insurance technology experience.

Responsibilities

• Own and maintain the GenBI Insights Platform reference architecture as it moves from concept through implementation and ongoing capability expansion.
• Refine the architecture in response to real-world complexity, extend it as capabilities are added, make buy-versus-build decisions, and maintain coherence as the technology landscape evolves.
• Set architectural standards and provide technical direction so new components strengthen the overall design.
• Drive the architectural strategy for the platform’s AI capabilities, focusing on moving from early implementation to production readiness at enterprise scale.
• Collaborate with Line of Business architecture and engineering teams to account for differing data landscapes, integration patterns, and use-case requirements across business units.
• Engage with peer architects across EDDA value streams, contributing the platform’s perspective to cross-domain architectural decisions and incorporating their input into its evolution.
• Prove the architecture through implementation and harden platform capabilities for production.
• Collaborate with architecture and engineering leaders on problem-solving and strengthen the Architecture organization through knowledge sharing, mentoring, and development opportunities.

Benefits

• Health insurance coverage for employees and eligible family members beginning on the first day of employment.
• Dollar-for-dollar 401(k) match on contributions up to the first 5% of eligible pay, subject to an annual maximum.
• Paying it Forward Savings Program contributions to an employee’s 401(k) account when the employee makes student loan payments.
• Pension Plan funded 100% by Travelers.
• At least 20 days of paid time off annually.
• Nine paid company holidays.
• Wellness program with tools, discounts, and resources for wellness goals and caregiving needs.
• Mental health program with access to free professional counseling services, health coaching, and other resources.
• Matching Gift and Volunteer Rewards program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior