Lead Architect -GenBI Insights Platform

Travelers • Hartford, CT

4d

About The Position

The Lead Architect for the GenBI Insights Platform will serve as its primary architectural authority, reporting directly to the AVP of Data Products and Enablement. The architect will own the platform’s reference architecture and technical strategy as it moves from concept through implementation and ongoing capability expansion. This includes proving and refining the architecture through implementation, hardening capabilities for production, and advancing the platform toward agentic capabilities while maintaining a coherent, reliable, observable, and trustworthy foundation.

The role works closely with Line of Business architecture and engineering teams across the enterprise, as well as peer architects across EDDA’s value streams. The architect will account for varied data landscapes, integration patterns, and business use cases, while aligning the platform with and adding to the broader technology landscape. Responsibilities also include setting architectural standards, making buy-versus-build decisions, and guiding AI capabilities toward production readiness at enterprise scale.

The ideal candidate has substantial architecture experience and depth in AI, data, and knowledge architecture, including experience with enterprise context layers, RAG-based architectures, vectorization, and LLM evaluation frameworks. They understand the architectural requirements for observability, traceability, and hallucination mitigation, and can apply strategic, technical, and leadership judgment to complex enterprise challenges.

Requirements

• Bachelor’s degree in computer science, a related STEM field, or equivalent education and/or work experience.
• At least 7 additional years of architecture or software engineering experience.
• At least 2 years of technical leadership experience.
• Advanced architecture skills and recent hands-on engineering experience with modern technologies.
• Experience executing complex, large-scale technology strategies.
• Substantial architecture experience with depth in AI, data, and knowledge architecture.
• Experience with enterprise context layers and understanding of related tools, structural trade-offs, and downstream modeling implications.
• Applied experience delivering RAG-based architectures, vectorization approaches, and LLM evaluation frameworks.
• Understanding of architectural design decisions for observability, traceability, and hallucination mitigation.
• Advanced leadership skills and ability to collaborate across functions and build credibility with architecture and engineering leaders.
• Extensive experience working in an agile operational model and advanced experience supporting transformational change.
• Ability to adapt plans, priorities, and strategies as circumstances change.
• Experience developing technology target states and roadmaps aligned with business goals.
• Strong understanding of value creation and business capability models.
• Strong insurance industry knowledge.
• Advanced experience identifying and analyzing problems and opportunities, determining root causes, and evaluating alternative solutions.
• Ability to collaborate with colleagues to achieve shared results and exercise sound judgment in making and committing to decisions.
• Advanced verbal, written, and listening communication skills.

Nice To Haves

• Insurance technology experience.

Responsibilities

• Own and evolve the GenBI Insights Platform reference architecture from concept through implementation and ongoing capability expansion.
• Prove and refine the architecture through implementation and real-world use.
• Set architectural standards and provide technical direction so new components strengthen the overall platform design.
• Make buy-versus-build decisions and maintain architectural coherence as the technology landscape evolves.
• Drive architectural strategy for the platform’s AI capabilities, focusing on production readiness at enterprise scale.
• Collaborate with Line of Business architecture and engineering teams to account for business-unit data landscapes, integration patterns, and use cases.
• Engage with peer architects across EDDA value streams on cross-domain architectural decisions.
• Promote production reliability, observability, traceability, and trustworthy AI capabilities.
• Collaborate with architecture and engineering leaders to solve problems and prioritize architectural challenges.
• Strengthen the Architecture organization through knowledge sharing, mentoring, and creating development opportunities for team members.
• Develop technology target states and roadmaps aligned with short- and long-term business goals.
• Analyze current and future problems and opportunities, identify root causes, and evaluate alternative solutions.

Benefits

• Health insurance coverage for eligible employees and family members from the first day of employment.
• Dollar-for-dollar 401(k) matching on contributions up to the first 5% of eligible pay, subject to an annual maximum.
• Paying it Forward Savings Program contributions to an employee’s 401(k) when the employee makes student loan payments.
• Pension Plan funded 100% by Travelers.
• A minimum of 20 days of paid time off annually.
• Nine paid company holidays.
• Wellness program with tools, discounts, and resources.
• Mental health program with access to free professional counseling services, health coaching, and other resources.
• Matching Gift and Volunteer Rewards program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior