Lead Applications Analyst (Workday/UKG)

Baptist Health System, Inc.•Remote - Florida, FL

5d•Remote

About The Position

The Lead Applications Analyst serves as a senior technical and functional expert responsible for the design, optimization, and ongoing support of enterprise platforms, with a focus on Workday and UKG Pro Workforce Management (WFM). This role leads application initiatives that drive operational efficiency, standardization, and continuous improvement across HR, Finance, Payroll, and Workforce Management domains. Acting as both a project lead and operational leader, the Lead Applications Analyst oversees day-to-day application support, manages prioritized work intake, and ensures the successful delivery of enhancements, integrations, and issue resolution. This role leads solution design, configuration, and deployment activities while maintaining alignment with organizational governance, security, and data integrity standards. The Lead Applications Analyst mentors and develops team members, fosters a culture of accountability and continuous learning, and serves as an escalation point for complex system and process issues. The role requires strong collaboration with business stakeholders, vendors, and cross-functional IT teams to translate business needs into scalable, sustainable system solutions. This role operates in a hybrid/on-site model and plays a critical role in ensuring enterprise platforms deliver measurable value, support workforce productivity, and enable strategic organizational priorities.

Requirements

Deep knowledge of Workday modules (HCM, Finance, Payroll, Supply Chain) and UKG Pro WFM (Timekeeping, Scheduling, Accruals, Workforce Analytics)
Experience with system configuration, business process design, integrations (APIs, middleware), and reporting/analytics
Strong understanding of data governance, security roles, and compliance requirements in healthcare environments
Proven ability to lead system implementations, optimizations, and post-go-live stabilization
Ability to lead through influence, driving alignment across business and technical stakeholders
Strong critical thinking and problem-solving skills, with a focus on root cause analysis and sustainable solutions
Effective communicator capable of translating complex technical concepts into business-friendly language
Commitment to mentoring, team development, and establishing clear accountability
Proven experience in IS Applications (Workday and UKG required)
Strong organizational and leadership skills, and ability to manage budgets and resources
Excellent communication and strategic planning abilities
Minimum of 2 years of experience in healthcare, healthcare operations, or information technology required
Working knowledge of project management techniques, systems design, and analysis required
Bachelor’s Degree required

Nice To Haves

Master's degree preferred
Workday and UKG application experience preferred
Certification in relevant application and module preferred

Responsibilities

Serves as a technical expert who oversees application projects, driving innovation and operational efficiency while coordinating project teams and ensuring alignment with organizational goals.
Leads day-to-day operations, mentors team members, and provides the highest level of support.
Assigns operational tasks and duties, performs as a Project Lead while also leading in design and support.
Provides 24/7 support for information systems within accountability and/or enterprise-wide applications.
Leads solution design, configuration, and deployment activities while maintaining alignment with organizational governance, security, and data integrity standards.
Mentors and develops team members, fosters a culture of accountability and continuous learning, and serves as an escalation point for complex system and process issues.
Collaborates with business stakeholders, vendors, and cross-functional IT teams to translate business needs into scalable, sustainable system solutions.