Lead Application Systems Engineer
About The Position
The Lead Application Systems Engineer provides technical services for computer hardware and software supporting Deloitte University’s hotel and internal employees. The role administers, configures, monitors, and tests application servers for business and network operations, and manages vendors to maintain system stability regardless of server and application locations. The engineer recommends new technology solutions, works with senior-level engineers to implement applications and technology, and monitors daily usage data, backups, upgrades, and patches. The role also responds to and resolves critical issues affecting production and other system environments and may serve internal or external clients. The position is part of Deloitte University’s Technology & Infrastructure team, which provides services including network and incident management, server deployment, storage and application management, relationship management, hotel-specific technologies, audio-visual services, compliance and security standards, and communications. The role is available in Dallas or Westlake, Texas, with a hybrid workplace designation. Recruiting for the role ends November 20, 2026. Travel averages 0–10%, depending on the work performed.
Requirements
- At least 8 years of experience supporting IT infrastructure systems and network environments, or at least 6 years with an advanced degree.
- At least 2 years of experience supporting Windows environments, including recent Windows Server administration and maintenance, basic application troubleshooting, Microsoft Office/365, and scripting protocols such as PowerShell, VBS, or Python.
- A bachelor’s degree in Computer Science, Computer Engineering, or another relevant field, and/or additional relevant IT-related experience.
- Ability to work independently and collaboratively as part of a team.
- Effective written and verbal communication skills.
- Meticulous attention to detail and quality of work product.
- Ability to build and sustain professional relationships.
- Ability to manage and prioritize multiple tasks in a fast-paced, dynamic environment and meet deadlines.
- Strong interpersonal skills and a professional demeanor.
- Ability to provide clear guidance to others.
- Ability to travel 0–10% on average, based on the work performed.
Nice To Haves
- At least 2 years supporting project coordination or management.
- MCSE or Azure, AWS, or GCP cloud certifications.
- General understanding of cybersecurity best practices.
- Strong written and verbal communication with a variety of end users, from interns to executives.
- Eagerness to learn new applications and systems.
- Team-oriented approach and a troubleshooting mindset.
- Ability to prioritize under pressure while maintaining a calm demeanor.
- Familiarity with Windows Server 2016–2022.
- Familiarity with access control systems.
- Familiarity with VMware ESXi hosting.
- Familiarity with Infor HMS and Sales & Catering platforms.
- Familiarity with hotel guestroom technology, including InfoValue, Crave, and JamF MDM solutions.
- Familiarity with root cause analysis processes and basic IP scheming.
Responsibilities
- Provide technical services for computer hardware and software used by the hotel and Deloitte University employees.
- Administer, configure, monitor, and test application servers for business and network operations.
- Manage vendors to maintain system stability regardless of server and application locations.
- Suggest and recommend new technology solutions.
- Work with senior-level engineers to implement applications and technology solutions.
- Monitor daily use data and application server backups, upgrades, and patches.
- Respond to and resolve critical issues affecting production and other system environments.
- May serve internal or external clients.
- Lead projects or workstreams and provide clear guidance to others.
Benefits
- Deloitte offers employees a broad range of benefits.
- Professional development opportunities, including on-the-job learning, formal development programs, leadership opportunities, and mentorship.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
