Lead Application Analyst - Actimize

First National Bank Of Pennsylvania•Pittsburgh, PA

4d•Onsite

About The Position

The Lead Application Analyst serves as the technical lead and subject matter expert for the NICE Actimize platform, supporting Risk, Fraud, AML, and Compliance functions. The role leads application development, production support, platform maintenance, vulnerability remediation, and strategic initiatives. It requires advanced knowledge of Actimize architecture, configuration, integrations, data flows, APIs, microservices, reporting, and system lifecycle management. The analyst provides technical leadership for complex projects, troubleshoots enterprise Actimize environments, guides vendor and contractor resources, and collaborates with business and technology stakeholders. Decisions affect system stability, regulatory compliance, operational effectiveness, and delivery of enterprise fraud and financial-crime initiatives. The position develops or reviews work plans and timelines, manages workflows and service-demand forecasts, contributes to project estimates and business cases, improves application performance, and identifies root causes involving hardware, software, and databases. It provides technical and application expertise to end-user groups; monitors system health; conducts maintenance; designs performance metrics and tracking processes; recommends application, processing, installation, and upgrade improvements; and supports strategic platform planning. The role works with Technology, project management, business partners, senior management, vendors, and consultants; serves as a vendor liaison; reviews contracts and statements of work; and leads team coordination and work assignment. Employees are responsible for managing risk and complying with regulatory requirements and company procedures. This is a full on-site position at FNB’s Financial Center in Pittsburgh, Pennsylvania. Candidates must be local or willing to relocate. Candidates must have NICE Actimize application and solutions experience. Employment-based visa sponsorship is not provided; candidates must be legally authorized to work in the United States.

Requirements

At least six years of experience in application development, implementation, administration, or support of enterprise software solutions.
At least seven years of technology-related experience supporting a variety of applications.
Bachelor of Arts or Bachelor of Science degree.
Hands-on experience with NICE Actimize solutions, including implementation, administration, support, customization, or development.
Deep functional and technical expertise in at least one NICE Actimize module, such as SAM, IFM, CDD-X, WLF, ActOne, or a related solution.
Advanced experience with SQL, PL/SQL, SQL Server, SSIS, data analysis, and troubleshooting.
Experience developing and supporting Java-based enterprise applications.
Experience with Actimize integrations, APIs, microservices, and enterprise application architecture.
Experience supporting and troubleshooting Actimize production environments, including performance, configuration, deployment, and operational support.
Experience leading technical efforts and providing guidance to project teams, contractors, and business stakeholders.
Experience with Agile, Waterfall, or hybrid software development methodologies.
Comprehensive understanding of anti-money laundering, fraud prevention, compliance, risk management, and financial-crime concepts.
Excellent verbal and written communication skills.
Excellent customer service skills.
Ability to use general office equipment.
Ability to work and multitask in a fast-paced environment.
Excellent organizational, analytical, and interpersonal skills.
Detail-oriented.
Advanced knowledge of application administration, processes, and operations, and of determining root causes involving hardware, software, and databases.
Advanced training and certification in the application domain.
Technical abilities and experience will be assessed during the interview process.
Must be local to Pittsburgh or willing to relocate to the area.
Must be legally authorized to work in the United States; employment-based visa sponsorship is not provided.

Nice To Haves

Experience supporting or implementing real-time transaction monitoring, fraud detection, AML, sanctions screening, or related financial-crime solutions.

Responsibilities

Lead application development, production support, platform maintenance, vulnerability remediation, and strategic initiatives for the NICE Actimize platform.
Serve as the Actimize subject matter expert and provide technical leadership for complex projects.
Support and troubleshoot enterprise Actimize environments, including performance, configuration, deployment, and operational support.
Guide vendor and contractor resources and collaborate with business and technology stakeholders.
Develop work plans or review work plan timelines and manage workflows to meet timeframes.
Participate in project-management estimation, plan for service-demand forecasts, and potentially develop business cases for Technology projects.
Improve application performance and determine root causes of hardware, software, and database problems.
Provide technical and application expertise to multiple end-user groups.
Monitor system health, review logs and reports, and escalate issues to vendors.
Perform proactive and preventative maintenance and use available data to improve application performance.
Design server applications and performance metrics for monitoring system health.
Formulate system requirements and objectives based on business needs and performance goals.
Identify, explain, resolve, and prevent application performance issues.
Recommend improvements to business processing requirements and design requirements for installations and upgrades.
Provide technical consulting on the business implications of application performance.
Lead strategic planning for application-platform development to meet organizational requirements and support growth.
Communicate with lines of business users and Technology, and recommend actions that support business goals and objectives.
Create and modify complex processes to address capacity, limitations, and performance issues.
Analyze and revise system hardware and software; solve or prevent complex business problems involving hardware, software, and databases.
Design and implement processes for tracking hardware and software performance, and help achieve optimum performance and minimize downtime.
Work with management to set tactical plans and independently execute defined project tasks within management oversight.
Review, discuss, design, and implement application changes with Technology, the Project Management Office, and business partners.
Collaborate with senior management within the Bank.
Develop and maintain relationships with vendors and consultants; conduct first reviews of contracts and statements of work.
Collaborate with vendors to set the strategic direction of the application platform and act as vendor liaison for assigned applications.
Lead the team, coordinate work and processes, assign work, and provide input for performance management.
Serve as a risk manager by understanding, reporting, responding to, managing, and monitoring encountered risks.
Comply with regulatory laws, guidelines, and company procedures.
Perform other related duties and projects as assigned.