Lead Application Analyst - Actimize

F.N.B. Corporation•Greensboro, NC
•Onsite

About The Position

The Lead Application Analyst serves as the technical lead and subject matter expert for the NICE Actimize platform, supporting Risk, Fraud, AML, and Compliance functions. The role leads application development, production support, platform maintenance, vulnerability remediation, and strategic initiatives. It requires advanced knowledge of Actimize architecture, configuration, integrations, data flows, APIs, microservices, reporting, and system lifecycle management. The analyst provides technical leadership on complex projects, troubleshoots enterprise Actimize environments, guides vendors and contractors, and collaborates with business and technology stakeholders. Decisions in this role affect system stability, regulatory compliance, operational effectiveness, and delivery of enterprise fraud and financial crime initiatives. The position also develops or reviews work plans and timelines, manages workflows, contributes to project estimates and service-demand forecasts, and may help develop business cases for Technology projects. It improves application performance and determines root causes involving hardware, software, and databases, drawing on expertise across application and technology activities. The role is based fully onsite at the Financial Center in Pittsburgh, Pennsylvania; candidates must be local or willing to relocate. NICE Actimize experience is required for consideration.

Requirements

  • At least six years of experience in application development, implementation, administration, or support of enterprise software solutions; the posting also specifies seven years of job-related experience and seven years of technology-related experience supporting a variety of applications.
  • Hands-on experience with NICE Actimize solutions, including implementation, administration, support, customization, or development; candidates must have NICE Actimize experience for consideration.
  • Deep functional and technical expertise in at least one NICE Actimize module, such as SAM, IFM, CDD-X, WLF, ActOne, or a related solution.
  • Advanced experience with SQL, PL/SQL, SQL Server, SSIS, data analysis, and troubleshooting.
  • Experience developing and supporting Java-based enterprise applications.
  • Experience with Actimize integrations, APIs, microservices, and enterprise application architecture.
  • Experience supporting and troubleshooting Actimize production environments, including performance, configuration, deployment, and operational support.
  • Experience leading technical efforts and guiding project teams, contractors, and business stakeholders.
  • Experience with Agile, Waterfall, or hybrid software development methodologies.
  • Comprehensive understanding of AML, fraud prevention, compliance, risk management, and financial crime concepts.
  • Excellent verbal and written communication skills.
  • Excellent customer service, organizational, analytical, and interpersonal skills; attention to detail; and ability to work and multitask in a fast-paced environment.
  • Ability to use general office equipment and advanced knowledge of administration, processes, and operations, including root-cause analysis of hardware, software, and database problems.
  • BA or BS degree.
  • Advanced training and certification in the application domain.
  • Must be local to the Pittsburgh area or willing to relocate; the position is fully onsite.
  • Must be legally authorized to work in the United States; employment-based visa sponsorship is not provided.

Nice To Haves

  • Experience supporting or implementing real-time transaction monitoring, fraud detection, AML, sanctions screening, or related financial crime solutions.

Responsibilities

  • Lead application development, production support, platform maintenance, vulnerability remediation, and strategic initiatives for the NICE Actimize platform.
  • Serve as a subject matter expert and technical lead for complex Actimize projects and enterprise environments.
  • Troubleshoot production environments, including performance, configuration, deployment, and operational issues.
  • Develop work plans or review timelines, manage workflows, participate in project estimation, and plan for service-demand forecasts.
  • Monitor system health, review logs and reports, escalate issues to vendors, and perform proactive and preventative maintenance.
  • Use available data to improve application performance and design server applications and performance metrics for system-health monitoring.
  • Define system requirements and objectives based on business needs and performance goals; identify, resolve, and prevent application performance issues.
  • Recommend business-process improvements and design requirements for installations and upgrades.
  • Provide technical consulting on the business implications of application performance and lead strategic planning for the application platform.
  • Create or modify processes to address capacity, limitations, and performance issues; analyze and revise system hardware and software.
  • Design and implement processes for tracking hardware and software performance and help prevent downtime.
  • Work with management to set tactical plans, act independently on assigned project tasks, and coordinate work with Technology, the Project Management Office, and business partners.
  • Review, discuss, design, and implement application changes; collaborate with senior management and lines of business.
  • Develop and maintain vendor and consultant relationships, conduct initial reviews of contracts and statements of work, and serve as a vendor liaison.
  • Lead team activities, coordinate work and processes, assign work, and provide performance-management input.
  • Serve as a risk manager by understanding, reporting, responding to, managing, and monitoring encountered risks, and comply with regulatory laws and company procedures.
  • Perform other related duties and projects as assigned.
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