Lead Agent, In House Marketing

Travel + Leisure Co.•Smoky Mountains Sales, TN

5d•Onsite

About The Position

The In-House Marketing Lead Agent provides in-person marketing with prospective and/or current owners with our resorts. Schedules guests to meet with a representative for a presentation. The lead agent assists other marketing agents with their guests to schedule a presentation. Serves as a positive and professional brand ambassador for Travel + Leisure. Partner with the resort staff to receive arrival sheets of guests checking in. Greet, present, and incentivize prospective customers to attend a sales-preview tour. Screen and qualify potential customers based on company guidelines. Make sales-tour reservations and collect required deposits.

Requirements

High School Diploma, GED, or equivalent
Excellent verbal and written communication skills; must maintain a high level of professionalism at all times
Ability to effectively coach
Ability to efficiently multi-task
Ability to carry out responsibilities in accordance with the organization's policies and applicable laws
Proficient in MS Excel, MS Word, general computer skills and smart devices.
One (1) year sales and/or marketing experience required. Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

Responsibilities

Greet, present and incentivize prospective customers to attend a sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80%)
Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually. (10%)
Assist other marketing agents with their prospective guests by helping with closing. May provide coaching and feedback as appropriate. (10%)