Lead Admitting Representative

Astrana Health, Inc.•Tustin, CA
•$29 - $33•Onsite

About The Position

The Lead Patient Access Rep coordinates and oversees patient access staff and functions, while maintaining an advanced level of skills and expertise. Arranges for the efficient and orderly admission of all inpatients and outpatients. Ensures that accurate patient information is collected and that patients are aware of hospital policy and procedures. Troubleshoots and resolves issues as they arise. Functions as a role model and resource to staff.

Requirements

  • Two years of Hospital Admitting office experience as a Lead
  • High School Diploma or Equivalent G.E.D.
  • Basic Understanding of Medical Terminology
  • Excellent written and verbal communication skills in English
  • Strong time management skills
  • Ability to multitask and maintain a work pace appropriate to workload
  • Computer literacy and proficiency
  • Must demonstrate customer service skills appropriate to the job

Responsibilities

  • Coordinate and oversee patient access staff and functions.
  • Arrange for the efficient and orderly admission of all inpatients and outpatients.
  • Ensure accurate patient information is collected.
  • Ensure patients are aware of hospital policy and procedures.
  • Troubleshoot and resolve issues as they arise.
  • Function as a role model and resource to staff.
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