Lead Admissions Rep/ Registrar - Full Time

UHS•Riverside, CA

6d•Onsite

About The Position

Provides Patient Care Services Representative coverage based on Clinic requirements. Assumes all Patient Care Services Representative job responsibilities. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma or general education degree (GED) required.
Must have general office experience, with a minimum of two years medical office experience required.
Possess general clerical, computer, and telephone skills.

Responsibilities

Cooperate in the cross-training of this position to ensure adequate coverage at all times; cooperate in being cross-trained to another position to ensure coverage at all times.
May travel between departments and facilities to assist in coverage as required.
Assist in training of Patient Care Services staff (e.g. classroom, on-the-job settings).
Responsible for following and keeping each provider’s schedule (i.e. out-of-office meetings, lunches, and/or vacations). Update provider’s calendar as needed in computer.
Schedule new and established patients according to the approved Clinic guidelines of each practitioner and the appointment scheduling policies and procedures.
Verify and update patient information following patient registration criteria; obtain copies of insurance card and collect payments and inform patients of payment responsibility. Make corrections into computer immediately.
Make return appointments for patients within the scheduling guidelines. Cancel and reschedule patients as needed.
Follow protocol for all patients’ check-in.
Process daily tic sheets grouped by provider and ensure their balance with the edit. Process hospital charges for assigned provider on a daily basis. If assigned by department keep database in order and store in per protocol
Take messages for office staff and providers as requested and when appropriate.
Duties may vary occurring to assignment (e.g. check-in or appointment scheduling for Patient Service Representative).
Filing documents daily in medical records.
Uphold and support the philosophy, objectives, and policies of the Riverside Medical Clinic.
Assume responsibility for initiating a pleasant, patient-oriented atmosphere by displaying a professional attitude through performance, appearance, and demeanor.
Maintain work area in a clean and organized manner.
Annually participate and complete required health screening.
Adhere to Safety Program as outlined in Core Competencies and Injury, Illness and Prevention Program.
Maintains professional composure and confidence during stressful situations.
Maintains open communication using appropriate chain of command regarding issues.
Presents neat appearance in proper attire and identification as required by the position, department and RMC policy.