About The Position

The Shift Lead Registrar is responsible for committing to the UHS Service Excellence Standards, registering patients accurately and efficiently, performing initial financial screenings and counseling, collecting money due at the time of service, and complying with all hospital and department policies and procedures. Additionally, the Shift Lead assists with the process of monitoring productivity, accuracy of registrations, patient flow, scheduling staff, and training new staff members. The role also provides input to job descriptions, evaluations, and employee counseling.

Requirements

  • High School Graduate or equivalent
  • 1 year registration experience required
  • Knowledge of insurance requirements and/or third party reimbursement
  • Able to communicate effectively and demonstrate service excellence through appropriate response and use of constructive problem solving techniques when confronted with different people or situations
  • Previous computer entry experience and able to type 40 WPM with accuracy in spelling
  • Use of effective communication skills which foster positive outcomes
  • Able to maintain a high awareness of patient satisfaction and team work
  • Able to pay attention to detail and work in a stressful environment

Nice To Haves

  • Associates Degree, preferred
  • Collections experience and Medical Terminology, preferred

Responsibilities

  • Register patients accurately and efficiently.
  • Perform initial financial screenings and counseling.
  • Collect money due at the time of service.
  • Comply with all hospital and department policies and procedures.
  • Monitor productivity.
  • Ensure accuracy of registrations.
  • Manage patient flow.
  • Schedule staff.
  • Train new staff members.
  • Provide input to job descriptions, evaluations, and employee counseling.

Benefits

  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • SoFi Student Loan Refinancing Program
  • Tuition savings to continue your nursing education with Chamberlain University
  • Career development opportunities within UHS and its 300+ Subsidiaries!
  • Pet Insurance
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service