Part Time Emergency Department Patient Access Registrar
About The Position
Responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment. This position is Part-time in the Emergency Department. The schedule is Monday from 6:30am - 7:00pm, Tuesday from 3:00pm - 11:30pm and Saturday from 7:00am - 3:30pm
Requirements
- High School Diploma/GED
- 1+ years of customer service experience in a hospital, office setting, customer service setting or phone support role
- Ability to work onsite at 4747 Arapahoe Ave, Boulder CO. 80303 in an emergency department setting
- Ability to work Monday from 6:30am - 7:00pm, Tuesday from 3:00pm - 11:30pm and Saturday from 7:00am - 3:30pm
- Must be 18 years of age or older
Nice To Haves
- Experience with Microsoft Office products
- Experience working with electronic medical records such as Epic
- Experience in a Hospital Patient Registration Department, Physician office or any medical setting
- Experience in insurance reimbursement and financial verification
- Experience in requesting and processing financial payments
- Working knowledge of medical terminology
- Understanding of insurance policies and procedures
- Ability to perform basic mathematics for financial payments
- Strong interpersonal, communication and customer service skills
Responsibilities
- Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits
- Utilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of information
- Verifies insurance coverage, benefits and creates price estimates, reverifications as needed
- Collects patient co-pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations
- Responsible for collecting data directly from patients and referring provider offices to confirm for patient services prior to hospital discharge
- Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner
- Generates, reviews and analyzes patient data reports and follows up on issues and inconsistencies as necessary
- Maintains up-to-date knowledge of specific registration requirements for all areas, specifically the Emergency Department and other areas, including but not limited to: Main Admitting, OP Registration, and Maternity units
Benefits
- Paid Time Off which you start to accrue with your first pay period
- 8 Paid Holidays
- Medical Plan options
- Health Spending Account
- Health Saving account
- Dental, Vision, Life& AD&D Insurance
- Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan
- Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
