Lead Administrative Assistant

RISE INC FAMILY•Salem, OR

12d

About The Position

RISE is a nonprofit organization specializing in home- and community-based support services for children and adults with developmental and other disabilities, children with mental health challenges, and aging adults. The Lead Administrative Assistant supports Assistant Directors and the Recruiter and provides leadership to Administrative Assistants statewide. The role offers experience in leadership development, professional relationship-building, process and workflow improvement, and quality assurance. The employee works alongside the Recruiter and receives regular training and coaching.

Requirements

Proven experience working as an Administrative Assistant with RISE.
Excellent interpersonal and customer service skills and professional phone etiquette.
Effective verbal and written communication skills.
Ability to use current computer programs, including Microsoft Office and Windows.
Strong multitasking and prioritization skills.
Strong problem-solving ability.
Ability to meet deadlines.
Excellent organizational skills.
Attention to detail and follow-up.
Ability to maintain strict confidentiality and demonstrate professionalism.
Experience with advertising and recruiting.
Ability to work independently and with teams.
Self-motivated.

Responsibilities

Coach and train newly onboarded Administrative Assistants in coordination with the Supervisor and Recruiter.
Collaborate with the State Recruiter to develop and implement strategic training for Administrative Assistants statewide.
Develop and maintain supportive relationships and professional boundaries with employees, Administrative Assistants, and management.
Provide feedback, mentorship, and retraining to Administrative Assistants as appropriate.
Identify ways to improve systems, efficiency, and statewide collaboration.
Assist with statewide driving and background checks as Lead QED.
Maintain various files and documents.
Assist with hiring, including recruitment, managing applications and inquiries, and processing new-hire paperwork.
Work regularly with the payroll department.
Run monthly reports and complete other assigned tasks and projects.
Perform general administrative duties, including mailing, copying, filing, faxing, and phone tasks.
Answer phones, greet walk-ins, and provide assistance as needed.
Conduct new employee onboarding and pre-service training.