Ld Tech Field Eng

Unisys • East Hartford, CT

1d

About The Position

Serves as a Field Engineer for large, complex clients and across the range of company products and services. Performs server and storage break-and-fix work and VIP deskside support. Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices. Applies advanced understanding of hardware, software, and operating systems, along with advanced troubleshooting capabilities, to address significant issues escalated by team members or clients. Tests and certifies mainframes, servers, and other infrastructure associated with networks and peripherals.

The role may require access to export-controlled commodities and technology. Applicants should be eligible for any required U.S. Government authorizations to conform to U.S. export control regulations.

Requirements

• High school diploma or GED required.
• Generally, 4–6 years’ experience in the area of responsibility.
• May require technical certification or an associate degree.
• Should be eligible for any required U.S. Government authorizations if the role requires access to export-controlled commodities and technology.

Responsibilities

• Serve as Field Engineer for large, complex clients across the range of company products and services.
• Perform server and storage break-and-fix work.
• Perform VIP deskside support activities.
• Use advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Troubleshoot and resolve significant issues escalated by team members or clients.
• Test and certify mainframes, servers, and other infrastructure associated with networks and peripherals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED